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iotaledger / trinity-wallet

Trinity is IOTA's old, deprecated wallet. Use Firefly instead.
https://trinity.iota.org
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I can't withdraw my iota of trinity for for my binance wallet #3395

Open zababa94 opened 3 years ago

zababa94 commented 3 years ago

Bug description

Briefly describe the bug.

Version

Which version of Trinity are you running? (Please provide the full version, you can find it in Settings > About Trinity).

Hardware specification

What hardware are you using?

Node Settings (delete if not relevant)

What are your node settings? Are you using automatic node management?

Steps To reproduce the bug

Explain how the maintainer can reproduce the bug.

Expected behaviour

Describe what you expect to happen.

Actual behaviour

Describe what actually happens.

Errors

Paste any relevant errors that you see. These could include error/crash logs or screenshots. Please ensure that these files do not contain any personal information.

zababa94 commented 3 years ago

Hello

I can't not withdraw my iota for my binance wallet. Can you help me please. Best regard RIchard

t00k commented 3 years ago

If you still have your IOTA on the Trinity wallet you will first need to migrate to the new Chrysalis network. The guide you can follow is https://blog.iota.org/firefly-token-migration/ . Read it through carefully and follow the steps. Make sure to backup your new seed that is now based on 24 phrases.

But, as the exchanges also does the migration and have to update their backend, deposits and withdrawals are currently disabled. So you will not be able to send them to the exchanges until they open up again.

If you have your IOTA currently using a Ledger Nano, you will need to wait for the version of Firefly that supports Ledger Nano migration, that should be out during May.