ipfs / ipfs-desktop

An unobtrusive and user-friendly desktop application for IPFS on Windows, Mac and Linux.
https://docs.ipfs.tech/install/ipfs-desktop/
MIT License
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IPFS desktop - Folders not uploading #2357

Open trojanMcAfee opened 1 year ago

trojanMcAfee commented 1 year ago

Not possible to import large files. The download prompt hangs and then throws an error. Before that, a warning appears mentioning that the app is unresponsive (see screenshots). Currently trying with a 460 MB folder.

ipfs_error ipfs_error2
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whizzzkid commented 1 year ago

Thanks for submitting this issue @cdgmachado0, looks like more logs will be needed to debug this issue, can you please attach those? You can find those here

trojanMcAfee commented 1 year ago

Hi @whizzzkid

Here are the two log files in that path:

error.log

combined.log

github-actions[bot] commented 1 year ago

Oops, seems like we needed more information for this issue, please comment with more details or this issue will be closed in 7 days.

whizzzkid commented 1 year ago

Thanks @cdgmachado0 the logs unfortunately does not contain enough info to repro this issue. It's also possible the update process that was running at the same time:

2022-12-11T22:16:50.616Z info: [updater] update to 0.25.0 available, download will start
2022-12-11T22:17:31.115Z info: [updater] update to 0.25.0 downloaded

I think this needs further analysis. @SgtPooki any ideas on this one?

SgtPooki commented 1 year ago

@whizzzkid We need to try to reproduce this and track down the issue. We should try to repro in ipfs-desktop, and ipfs-webui.

@cdgmachado0 A few questions to help us be more productive when reproducing the issue:

  1. can you confirm the steps you used to upload your folder?
    • I know we support drag & drop and others and it would be helpful to narrow down the choices when attempting to reproduce.
  2. Also, are there any "odd" filetypes in that folder?
    • If you don't mind, could you let us know the types of files in that folder? ls -lhatr <foldername>. Feel free to XXXX out any sensitive filenames
    • Are there any symlinks or protected (non-readable files) files?
    • Any files or file-types that would hiccup when we attempt to read the bytes directly?