No export to google maps engine?

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Record a track
2. Export it to Maps Engine
3. Recieve a error, that service is not avable

What is the expected output? What do you see instead?
The error-message

What version of MyTracks are you using? On what version of Android? On what
phone?
Meine Tracks 2.0.7
Android 4.4.2
HTC One M7 (2012)

If possible please provide a log by uploading here.
Detailed instructions can be found here:
http://code.google.com/p/mytracks/wiki/HowToReportErrors

Please provide any additional information here:
On he same phone the google maps engine is installed and is still working 
without an error

Original issue reported on code.google.com by peter.wi...@googlemail.com on 18 Jun 2014 at 6:18

[GoogleCodeExporter]

Do you have the system log?

Did you see the permission dialog from My Tracks asking if My Tracks can send 
data to Google Maps Engine?

Original comment by jshih@google.com on 18 Jun 2014 at 6:30

[GoogleCodeExporter]

Sorry: No system log.
But to screenshots of the permission dialog and the error.

Original comment by peter.wi...@googlemail.com on 18 Jun 2014 at 6:50

Attachments:

• Screenshot_2014-06-18-19-56-19.png
• Screenshot_2014-06-18-19-56-55.png

[GoogleCodeExporter]

I assume you clicked "OK" on the permission dialog.

If it happens again, can you capture a bug report.

Phone Settings -> Developer options -> Take bug report
If you don't see "Developer options", click on 
Phone Settings -> About phone -> Build number (click on this item 7 times)

Can you try accessing 
https://mapsengine.google.com/map/
on a computer browser using the same google account?

Also, can you confirm if you are seeing the same error for all your the tracks

Thanks
Jimmy

Original comment by jshih@google.com on 18 Jun 2014 at 8:53

[GoogleCodeExporter]

Hi Jimmy.
Yes - i assume by clicked "OK" :-)
Debug report I do not get to the run anyway.
The web address of maps can I call with no problems.
The error occurs on all tracks.

Original comment by peter.wi...@googlemail.com on 19 Jun 2014 at 4:58

[GoogleCodeExporter]

I'm having the same issue on Samsung Galaxy S3, Android 4.3, My Tracks 2.0.7

Original comment by mslijkh...@gmail.com on 22 Jun 2014 at 8:17

[GoogleCodeExporter]

Is obviously not an isolated case. 
Can you create a system log on the S3, @mslijkh...?

Original comment by peter.wi...@googlemail.com on 22 Jun 2014 at 8:11

[GoogleCodeExporter]

same problem with samsung galaxy s2, android 4.4.2, my tracks 2.0.7

Original comment by corrado....@gmail.com on 24 Jun 2014 at 6:16

[GoogleCodeExporter]

same with nexus 5, android 4.4.3

Original comment by sabel2...@gmail.com on 24 Jun 2014 at 11:50

[GoogleCodeExporter]

Seems as if the problem occurs frequently. 
Does anyone know of a user, wherein the upload work?

Original comment by peter.wi...@googlemail.com on 24 Jun 2014 at 4:51

[GoogleCodeExporter]

GT-S7390 Android 4.1.2 my tracks 2.0.7

Very sporadic:
Out of seven recorded trackts four were successfully uploaded to maps engine

Original comment by kiwip...@gmail.com on 24 Jun 2014 at 7:55

[GoogleCodeExporter]

Thanks for the info.

Original comment by peter.wi...@googlemail.com on 24 Jun 2014 at 7:56

[GoogleCodeExporter]

same problem for Samsung Galaxy trend plus and Samsung galaxy ace

Original comment by miguel.a...@gmail.com on 25 Jun 2014 at 7:32

[GoogleCodeExporter]

Do you already have ideas for solutions to the problem? Because obviously 
different users are affected with different smart phones, it does not seem so 
to act was an isolated case.

Original comment by peter.wi...@googlemail.com on 26 Jun 2014 at 7:25

[GoogleCodeExporter]

Thanks everyone for reporting this. We fixed the problem on the Google Maps 
Engine server and the server error rate has dropped. Please let us know if you 
still encounter this.

Original comment by jshih@google.com on 26 Jun 2014 at 7:46

• Changed state: Fixed

[GoogleCodeExporter]

Looks Ok to me. I've managed to upload all tracks.

Original comment by kiwip...@gmail.com on 26 Jun 2014 at 8:01

[GoogleCodeExporter]

Nope, still the same problem.

Original comment by sabel2...@gmail.com on 26 Jun 2014 at 8:04

[GoogleCodeExporter]

If it is still failing, wondering if you can share the track by exporting it as 
a kml file. We would like to be able to reproduce it.

Thanks
Jimmy

Original comment by jshih@google.com on 26 Jun 2014 at 8:08

[GoogleCodeExporter]

Some problem after restart (phone & app).

*Peter Winninger*
Genovefastraße 1
56736 Kottenheim

Telefon +49 2651 490357
Mobil +49 1520 9322991

<https://twitter.com/p_winninger>  <http://pwinninger.wordpress.com/>
<http://goo.gl/Yva7sm>  <http://goo.gl/XRBzua>
<http://www.xing.com/profile/Peter_Winninger>
<http://de.linkedin.com/pub/peter-winninger/70/277/7aa>
<http://www.youtube.com/user/peterwinninger>

2014-06-26 22:09 GMT+02:00 <mytracks@googlecode.com>:

Original comment by peter.wi...@googlemail.com on 26 Jun 2014 at 8:12

[GoogleCodeExporter]

Export to KML ohne Google Drive works fine.

Original comment by peter.wi...@googlemail.com on 26 Jun 2014 at 8:27

Attachments:

• [Moselsteig Schweich Mehring.kmz](https://storage.googleapis.com/google-code-attachments/mytracks/issue-1532/comment-19/Moselsteig Schweich Mehring.kmz)

[GoogleCodeExporter]

still the same problem...error with samsung galaxy trend plus

Original comment by miguel.a...@gmail.com on 27 Jun 2014 at 8:13

[GoogleCodeExporter]

if you export all maps it works fine, but when you try export single map, some 
error
with galaxy s2 cyanogenmod 11 (android 4.4.4)

thanks

Original comment by corrado....@gmail.com on 27 Jun 2014 at 8:17

[GoogleCodeExporter]

Exporting all tracks to Drive is not the same as exporting one track to google 
maps engine (diffrent target!). 

Testet now on my Nexus 7 (2012) with Android 4.4.4:
Same problem

Original comment by peter.wi...@googlemail.com on 27 Jun 2014 at 3:30

[GoogleCodeExporter]

We found another cause, this time due to a translation error. We aim to roll 
out the server side fix within a week's time.

Original comment by jshih@google.com on 27 Jun 2014 at 9:11

• Changed state: New

[GoogleCodeExporter]

same here. No Maps engine export possible. Stock S5 phone. Direct engine access 
is possible.

Original comment by norman.h...@gmail.com on 30 Jun 2014 at 7:01

[GoogleCodeExporter]

same problem with samsung s4 4.4

Original comment by maurizio...@gmail.com on 7 Jul 2014 at 7:00

[GoogleCodeExporter]

Hoping, that google will fix the server-problem this week.

Original comment by peter.wi...@googlemail.com on 7 Jul 2014 at 7:15

[GoogleCodeExporter]

Same galaxy note 2 4.4.2 stock. Wating for fix.

Original comment by chubakk...@gmail.com on 8 Jul 2014 at 5:56

[GoogleCodeExporter]

Hello :)

same thing with Nexus5 4.4.4 (french)

Thanks for the fix :)

Original comment by ayache.s...@gmail.com on 9 Jul 2014 at 4:58

[GoogleCodeExporter]

i had the same issue with Samsung s4.
but i've just exported without any errors today!

THX!

Original comment by rac2...@gmail.com on 11 Jul 2014 at 11:35

[GoogleCodeExporter]

the bug is fixed ?? I have exported with success with my s2/android 4.4.4
:-)

Original comment by corrado....@gmail.com on 11 Jul 2014 at 12:41

[GoogleCodeExporter]

Fixed for me!

Original comment by sabel2...@gmail.com on 11 Jul 2014 at 12:44

[GoogleCodeExporter]

Fixed !
Thanks MyTracks team :))

Original comment by ayache.s...@gmail.com on 11 Jul 2014 at 7:41

[GoogleCodeExporter]

Fixed for me, too!
Thanks for fixing it, MyTracks-Team :-)

Original comment by peter.wi...@googlemail.com on 11 Jul 2014 at 8:44

Attachments:

• Screenshot_2014-07-11-20-53-18.png
• Screenshot_2014-07-11-20-53-29.png

[GoogleCodeExporter]

Original comment by jshih@google.com on 10 Oct 2014 at 8:35

• Changed state: Fixed

[GoogleCodeExporter]

Thanks to the team for the solution of the problem :-)

Original comment by peter.wi...@googlemail.com on 11 Oct 2014 at 9:12