How do I get it to respond to multi word phrases ONLY?

[lvangh]

We have summoners at several locations and don't want the addon to pick up cross zone requests.

We have people type 123zg`

or 123 dm

Etc. But even if all keywords are removed it's still picking up other zones.

I've tried adding the registered keywords ^123 zg$ ^123 $ zg$ ^"123 zg"

etc but it's still picking up other things. I have all words removed but "123" is still being picked up.

[isitLoVe]

First you should reset the keywords to default (via the profiles tab), then remove the 3 default keywords.
You can add your keywords then, eg. ^123 zg$ (will match the exact phrase)

[lvangh]

Unfortunately it's still picking up other phrases. Here is a screenshot of it happening despite the KW list only having 2 items,

[isitLoVe]

I see you are in a raid grp with more warlocks, maybe some other warlock still has 123 in the keyword list. The summon reuquest is then synced to you.