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itchio / itch-compatibility-watchlist

:rotating_light: Public issue tracker that receives reports of broken apps using the itch app (high traffic)
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🐧 Norman's Sky ↔ v18.6.2 #118

Open Gabriel-p opened 8 years ago

Gabriel-p commented 8 years ago

:rotating_light: game Norman's Sky is broken for me.

:book: Here's the complete debug log.

:running: elementary OS Freya 64 bit

fasterthanlime commented 8 years ago

interesting, Freya doesn't ship with libXcursor1 ?

Gabriel-p commented 8 years ago

No idea :(

@danrabbit might be able to share some light into that.

danirabbit commented 8 years ago

Wild guess, is this a 32bit game on a 64bit system? Might try installing libxcursor1:i386

fasterthanlime commented 8 years ago

@danrabbit correct! I didn't catch that, but the .x86 suffix of the binary (generated by Unity) indicates that it is indeed a 32-bit game. the uname -a output indicates that it's a 64-bit system too.

Gabriel-p commented 8 years ago

Thanks @danrabbit!

So, did I do something wrong installing or what?

fasterthanlime commented 8 years ago

@Gabriel-p you did nothing wrong, it's just that most 32-bit libraries aren't installed by default with 64-bit Linux distributions. Try sudo apt-get libxcursor1:i386, that should work fix that problem (there might be other libs missing, you'll get a similar log, you can read it by clicking Examine.. instead of Send feedback...)

Gabriel-p commented 8 years ago

Any pointers on where in the log I should look for the missing libraries? It's a huge file, and it's not evident to me where this information is presented.

fasterthanlime commented 8 years ago

@Gabriel-p it is indeed pretty big (having a troubleshooting facility right in the itch app and/or falling back to the steamruntime before that is planned), you can simply search for the text error while loading shared libraries in your favorite text editor.

Gabriel-p commented 8 years ago

Nope, no error with that string. I can see these similar strings along the file:

error while launching 38378965-9989-452d-9929-ef383c3c0efd: Error: killed by signal SIGSEGV
error while launching 38378965-9989-452d-9929-ef383c3c0efd: Crash: application crashed. process exited with code 1
error while launching 38378965-9989-452d-9929-ef383c3c0efd: Error: killed by signal SIGSEGV
error while launching 38378965-9989-452d-9929-ef383c3c0efd: Crash: application crashed. process exited with code 1
error while launching 38378965-9989-452d-9929-ef383c3c0efd: Error: killed by signal SIGSEGV
error while launching 38378965-9989-452d-9929-ef383c3c0efd: Crash: application crashed. process exited with code 1
fasterthanlime commented 8 years ago

Looks like you have all the libraries you need now. However, it looks like the game is segfaulting. I recommend looking at the Unity player log in ~/.config/unity3d/CompanyName/ProductName/Player.log

Gabriel-p commented 8 years ago

Apparently this is the error (from the Player.log file):

PlayerInitEngineGraphics: GPU not supported; OpenGL 3.2 is required. Your GPU (Mesa DRI Intel(R) Ironlake Mobile ) or OpenGL drivers only supports OpenGL 0.0

Not sure how to solve that, but it sound like a handful.

fasterthanlime commented 8 years ago

It looks scarier than it is. Unfortunately, OpenGL drivers for Intel devices are pretty poor. You might be able to work around it by passing -force-opengl as an argument to the game.

You won't be able to do that via the itch app though, you'll have to open a terminal and run these commands:

cd "/home/gabriel/.config/itch/apps/Normans Sky/"
NormansSky_003_Linux/NormansSky.x86 -force-opengl

edit: scarier than it looks -> looks scarier than it is 🐧