itchio / itch

🎮 The best way to play your itch.io games
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When running the itch-setup it gives an error #2377

Open SirOnePixel opened 4 years ago

SirOnePixel commented 4 years ago

Что-то пошло не так

itch-setup, v1.18.0, built on Apr 10 2019 @ 21:28:23, ref 57838bc373361f2c8938336674247f869999e862

Get https://w3g3a5v6.ssl.hwcdn.net/build/116009/437355-signature-default?GoogleAccessId=uploader@moonscript2.iam.gserviceaccount.com&Expires=1585227509&Signature=svXZmQBb6l01mKhTusMmA%2FRLhoMFU5R8CMNeYFi18mJg2A0B2EoqLzwCthMUVGq9O0pSEnW8fR%2Fnuy%2BmqZE%2Fo5WqS7QVVqPHnqdFc3GM9CAPBUl3HqmCoJOAubM0GDiTBIDqrQQWVwpWYJy71WH3kmStOr0F5ZcL0Eo7Zpzif7idtEI1WGzqdsKGum2wkRKFXOyrDLWf%2FPB%2BvbOZbYh2Bb9SpOROqpt3LMk5lnco06po6O4D9v%2B39FqFlWGtQ6cPy4UsRwMpHkSqEYje9DtTEVabQ4hT1%2FlbtGEIBeDv2PYUtdBjpmaHyI%2Bv4AUdjfvCvU5jmyrMW2FBtxUIo%2FOITw==&hwexp=1585227799&hwsig=56670e39d00ad0a637fc9af29c5712b5: read tcp 192.168.0.107:52876->69.16.175.10:443: wsarecv: An existing connection was forcibly closed by the remote host. htfs connect htfs.Open (initial request) while opening remote signature file Error during warm-up 2020-03-26 (13)

fasterthanlime commented 4 years ago

That's a temporary error, you should be able to retry and have it work.

WisePlayz commented 4 years ago

i've tried reinstalling the itch-setup and just retrying it and it still won't work and crashes. Any ideas? It displays:

Something went wrong

itch-setup, v1.18.0, built on Apr 10 2019 @ 05:29:17, ref 57838bc373361f2c8938336674247f869999e862

Get https://w3g3a5v6.ssl.hwcdn.net/build/116009/437355-signature-default?GoogleAccessId=uploader@moonscript2.iam.gserviceaccount.com&Expires=1585437004&Signature=ibE2yszxphNSdOGjKHid%2Fj7xs1DDuW55WBMmSY4GyxjKQGKeiZDxD4Ppci3iNibHMvF4xRBdz%2B2Ty8836hgFNjKIMShLmbzE%2BafNpPKck%2Ffe%2Fympq9V0VO0PY6s3bqvFwbQxpLdFy7P7sO5m1baRkt1NvWYocMCsX9hGa5kD3AmEAVhn06oxdVNZKalUnTAHXuzgnR%2BtDTVIchj%2FkotiQcYcNRNnA5ADJRiPD32K%2FliEnxye2QcVpgC7y5JZs9pSzwkFdxo%2Fj%2FzB44bFGMpNg9woM2xFbR746pnhTt3N2FsZQCFZdRRj%2FlVnuprdVFSAA%2BUgy4aEFpXHOF%2FlLYqigw==&hwexp=1585437294&hwsig=b3ff4b788755c5a957e79ce2a8c7317e: x509: certificate signed by unknown authority htfs.Open (initial request) while opening remote signature file Error during warm-up

fasterthanlime commented 4 years ago

A different error, but also something I have zero control over. Either our (third party) CDN is having a bad day, or your OS is misconfigured, either way it's not something I can push a fix for :(

SirOnePixel commented 4 years ago

That's a temporary error, you should be able to retry and have it work.

Tried to install every day by some attempts but it doesn't work. So, I have on pc itch installer by 2018 and it works. But it version doesn't support and can't be upgraded to new version

fasterthanlime commented 4 years ago

Tried to install every day by some attempts but it doesn't work

@SirOnePixel I'm sorry you're encountering that error. Again it's not something I can really fix..

itch-setup downloads the latest itch from our CDN. If the connections between our CDN and your computer get randomly closed (as the message seems to indicate "An existing connection was forcibly closed by the remote host."), even if you manage to install itch, you won't be able to install games, since they're also served via our CDN.

On second thought I suppose that error could be caused by some Antivirus software that detects the connection and decides it doesn't like it, shutting it down violently - it wouldn't be the first time, but it's a different error message every time, so..

Do you have any antivirus running, besides Windows Defender?

You can try running https://fasterthanlime.itch.io/itch-diag to run various tests.