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itchio / itch

🎮 The best way to play your itch.io games
https://itch.io/app
MIT License
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Moving ready version during warm-up error #2763

Open doychi opened 2 years ago

doychi commented 2 years ago

HI team,

I attempted to install itch into a non-standard location where I have full access and received the error below. Is there somewhere I can get additional logging to workout what is going wrong?

There are no files created in the location, so the issue could be incorrect download paths being used by itch. I know that a missing folder in Windows can present this type of access error.

Installing in the default location works.

Something went wrong

itch-setup, v1.26.0, built on Apr 22 2021 @ 11:48:11, ref 48f97b3e7b0b065a2478811b8d0ebcae414845fd

rename E:\Users\doych\local\itch\staging\app-25.5.1 E:\Users\doych\local\itch\app-25.5.1: Access is denied.
moving ready version to its proper place
Error during warm-up
Yellowsam4145 commented 2 years ago

I used the default location but then I got a similar error:

Something went wrong

itch-setup, v1.26.0, built on Apr 21 2021 @ 18:48:11, ref 48f97b3e7b0b065a2478811b8d0ebcae414845fd

rename C:\Users\USER\AppData\Local\itch\staging\app-25.5.1 C:\Users\USER\AppData\Local\itch\app-25.5.1: Access is denied.
moving ready version to its proper place
Error during warm-up

Also got a similar one when I tried again:

Something went wrong

itch-setup, v1.26.0, built on Apr 21 2021 @ 18:48:11, ref 48f97b3e7b0b065a2478811b8d0ebcae414845fd

remove C:\Users\USER\AppData\Local\itch\staging\app-25.5.1\chrome_100_percent.pak: Access is denied.
Error during warm-up
Beyond-Malachi commented 2 years ago

I have the same issue.

I'd tried once to install it in a non-standard location. After receiving that error, I then tried a couple of times (including with fresh downloads) to install it to the standard location.

All receive the same error:

Something went wrong

itch-setup, v1.26.0, built on Apr 22 2021 @ 09:48:11, ref 48f97b3e7b0b065a2478811b8d0ebcae414845fd

rename C:\Users\User\AppData\Local\itch\staging\app-25.5.1 C:\Users\User\AppData\Local\itch\app-25.5.1: Access is denied. moving ready version to its proper place Error during warm-up

Windows 10 Home 21H2, 19044.1586, with an AMD Ryzen 5 1600. First attempt was to my HDD D-drive, repeat attempts were to my SSD default location.