iterate-ch / cyberduck

Cyberduck is a libre FTP, SFTP, WebDAV, Amazon S3, Backblaze B2, Microsoft Azure & OneDrive and OpenStack Swift file transfer client for Mac and Windows.
https://cyberduck.io/
GNU General Public License v3.0
3.27k stars 290 forks source link

Connection closed without indication - Version 7.1.0 (31156) #10780

Closed cyberduck closed 4 years ago

cyberduck commented 5 years ago

9a45d4f created the issue

Internet connection is absolutely stable and downloads without Cyberduck work like expected.

On a 450MB file the connection will always get disconnected in Cyberduck after ca. 30-350MB. Even after aborting the process, Cyberduck temporary files will not get deleted in Finder.

After retry the download bar will vanish and it is not visible if the program really tries to re-download the files.


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cyberduck commented 5 years ago

9a45d4f commented

Replying to [10780 hirsch]:

Internet connection is absolutely stable and downloads without Cyberduck work like expected.

On a 450MB file the connection will always get disconnected in Cyberduck after ca. 30-350MB. Even after aborting the process, Cyberduck temporary files will not get deleted in Finder.

cyberduck commented 5 years ago

@dkocher commented

Please try to limit the transfer to use a single connection. Refer to Connections.

cyberduck commented 5 years ago

9a45d4f commented

transfer is already a single connection.

cyberduck commented 5 years ago

@dkocher commented

Can you transfer the file using another application using FTP? Please also check the server log or contact your hosting service provider.

cyberduck commented 5 years ago

9a45d4f commented

There are no issues when I try to download the File in a different FTP-setting.

cyberduck commented 5 years ago

@dkocher commented

Please post the transcript from the log drawer of the Transfers window. Choose ⌘-L.

cyberduck commented 3 years ago

011f0b4 commented

I have the same problem. It seems to be caused by the setting for segmented downloads. When I disable segmented downloads it works without any problems. The setting for the general number of connections regarding data transfers does not cause this.

Edit: I use the latest version of Cyberduck (7.9.0 (34899)) on MacOS Catalina.