search

iterate-ch / cyberduck

Cyberduck is a libre FTP, SFTP, WebDAV, Amazon S3, Backblaze B2, Microsoft Azure & OneDrive and OpenStack Swift file transfer client for Mac and Windows.
https://cyberduck.io/
GNU General Public License v3.0
3.23k stars 286 forks source link

"Error, Failed": Unable to Upload Files #13463

Open rubay15 opened 2 years ago

rubay15 commented 2 years ago

Hello Cyberduck Support,

I am using Cyberduck on MacOS Monteray version 12.4 and I'm having trouble uploading files to my folders. The error message is very ambiguous and says "Error, Failed". I am using the SFTP connection and could log in successfully. I was able to upload files with no issues on Saturday 06/11/22 and I was able to access the HPC cluster and connect with my VPN. I tried the following to troubleshoot the problem but nothing seemed to work:

-Restarting my computer -Reconnecting to the VPN -Uninstalling/reinstalling Cyberduck -Making sure my login credentials were correct -Updating Cyberduck to the most current version

Any solutions to try to resolve this problem are greatly appreciated!

Sincerely,

Ruby

tatze96 commented 3 months ago

Is the issue still present within the most recent Cyberduck version? If so, can you please enable debug logging, recreate the issue, and send us the log file afterward? If you don't like to see sensitive data to be shared publicly, please send the log file with the ticket reference https://github.com/iterate-ch/cyberduck/issues/13463 to support@cyberduck.io, otherwise attach it here.

Also, please share a screenshot of the error message.

Sidenote: If you want to share the log file and screenshot here, make sure to attach it through the GitHub web interface, as it wouldn't be visible to us otherwise.