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iterative / studio-support

❓ DVC Studio Issues, Question, and Discussions
https://studio.iterative.ai
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New model never leaves "queued" state #86

Closed haimat closed 1 year ago

haimat commented 1 year ago

I have the same issue as last time - after adding a new model in Studio it never gets past the "queued" state:

image

Even after hours nothing changes. What can I do?

shcheklein commented 1 year ago

Looking into this. Can you for now share the screen that you use to add a model - is it a branch, direct commit, etc?

shcheklein commented 1 year ago

Okay, a quick update - I see the message in logs: failed to push some refs to 'https://github.com/***/***, [remote rejected] (protected branch hook declined). Are you by chance trying to push the model right into the main branch that is protected (requires a PR)? Can you try to create a branch please?

@aguschin we need a better way to handle these errors in the MR. It's the second time that we get this (that we know about) and it's quite confusing. wdyt?

aguschin commented 1 year ago

@shcheklein, sure. I'd expect getting an error here TBH, like we usually get when adding a model fails. I suppose the action failed, but FE wasn't able to fetch it? I guess we can reproduce and see.

haimat commented 1 year ago

Yes I was trying to push to main. Do I always need to manually create a PR for a new model first?

shcheklein commented 1 year ago

@haimat

Do I always need to manually create a PR for a new model first?

No, not at all. But if that branch is protected on GH (an option set that you can't commit directly w/o a PR into it), there is nothing we can do then- we have to obey the GH rules.

amritghimire commented 1 year ago

@haimat We have updated something in studio to provide you with proper error message when you try to push to a protected branch.

Unfortunately, as @shcheklein mentioned, we won't be able to push to the protected branch as per GitHub rules.

amritghimire commented 1 year ago

Closing this. Feel free to reopen this or open a new issue if you have any issue further.