itflow-org / itflow

Free and open-source web application for MSPs. Unifies IT documentation, ticketing, invoicing.
https://itflow.org
GNU General Public License v3.0
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Email to ticket parsing - Save the original email #973

Closed wrongecho closed 1 month ago

wrongecho commented 1 month ago

When creating a new ticket, save the original email in a .eml format and attach it to the ticket.

image

This will be useful for situations when you want to reply to the original thread but don't have access to the inbox. We could add this to all received emails if there is interest?

wrongecho commented 1 month ago

Test these changes at: https://ticketparsesaveoriginalmail973.pr-review.itflow.org
(automatic message)

sonarcloud[bot] commented 1 month ago

Quality Gate Passed Quality Gate passed

Issues
2 New issues
0 Accepted issues

Measures
0 Security Hotspots
No data about Coverage
16.3% Duplication on New Code

See analysis details on SonarCloud

johnnyq commented 1 month ago

Very nice addon, good work!