search

itsMeDavidV / Watchla-Support

This repository is dedicated for support with issues and bugs related to the Watchla beta & production apps
9 stars 3 forks source link

Token expired (401) on Apple watch #412

Open perjmolsen opened 8 hours ago

perjmolsen commented 8 hours ago

Hi

I am unable to run any commands from my Apple watch. When I try to get updated info or send a command to the car from my apple watch I get the error

"Command failed - token expired 401"

  1. I have tried to sign in and out of my watchala app on the phone, and also setup a new phone key witout any luck.
  2. I have also tried to delete the watchla app from my watch app on my phone - also without any luck

How do I get an updated token on my apple watch? I am able to see all information on my Watchla app on my phone

ERROR
CassandraMarie commented 4 hours ago

we apologize for the difficulties you are experiencing with Watchla. An authentication issue has arisen, and our team is working diligently to resolve it as quickly as possible!

We will keep you updated.

CassandraMarie commented 2 hours ago

Good news, The outage we experienced this morning causing token refreshes not to work is fixed.

If you are still experiencing this issue, please restart the app by force-closing Watchla and reopening it.

We greatly appreciate your patience and support!

perjmolsen commented 2 hours ago

Hi

Thanks for your fast reply 👍 Its working perfect now 😀