itsMeDavidV / Watchla-Support

This repository is dedicated for support with issues and bugs related to the Watchla beta & production apps
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Complication Not for Selected Vehicle #419

Open tesladan opened 2 days ago

tesladan commented 2 days ago

Just purchased this app after endless frustration with Watch for Tesla. I have three vehicles. ‘24 Cybertruck, ‘23 Model S Plaid, ‘23 Model Y When I switch the selected vehicle in preferences it doesn’t change in the complication. However, when you tap on the complication, it does bring up controls for the selected vehicle. The only way I’ve been able to get it to change is to power my watch off and back on again. Also, Bluetooth keys don’t seem to be too responsive big delay before they actually work Assuming that the key is only effective for the selected vehicle on the watch, Correct?

CassandraMarie commented 1 day ago

Hi @tesladan, Complications on watchOS face strict limitations by the Apple Watch’s battery management system on when and how frequently they can be updated by apps like Watchla.

Recently, Watchla underwent significant changes to authentication management that have hindered its current protocol for updating complications.

Powering your watch on and off will reset your complications, however, it is a temporary fix.

The good news is we are currently developing a solution to improve and enhance the reliability of complication updates. We recommend staying up to date with the latest version.

Can you send over your support code via https://watchla.app/contact  so we can investigate your Bluetooth issue?

Support codes can be found by going to Preferences > Support/ Feedback > Support code Please be sure to link to this issue when you reach out.

tesladan commented 1 day ago

The link you sent for the support code did not workHere is the code [redacted] 👤 Daniel Lane📧 @.[redacted]🌀 Sent from my 📱iPhone 15 Pro⚡️On Oct 7, 2024, at 2:06 PM, Cassandra Marie @.> wrote: Hi @tesladan, Complications on watchOS face strict limitations by the Apple Watch’s battery management system on when and how frequently they can be updated by apps like Watchla. Recently, Watchla underwent significant changes to authentication management that have hindered its current protocol for updating complications. Powering your watch on and off will reset your complications, however, it is a temporary fix. The good news is we are currently developing a solution to improve and enhance the reliability of complication updates. We recommend staying up to date with the latest version. Can you send over your support code via https://watchla.app/contact  so we can investigate your Bluetooth issue? Support codes can be found by going to Preferences > Support/ Feedback > Support code Please be sure to link to this issue when you reach out.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

tesladan commented 1 day ago

Support Code [redacted]

CassandraMarie commented 16 hours ago

Thank you for sending in your code, we will get back to you shorty.