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ivaldi / brimir

Email helpdesk built using Ruby on Rails and Zurb Foundation
http://getbrimir.com
GNU Affero General Public License v3.0
1.38k stars 299 forks source link

Optionally ask for name on new ticket forms #448

Closed svoop closed 5 years ago

svoop commented 5 years ago

For new tickets created by email and in order to keep the new tickets forms short, setting the user name to what's in front of the email-@ is very nice.

However, for those who heavily rely on new ticket forms and would like to have the real user names, this new tenant setting will come in handy:

Tick the checkbox next to "ask for name on new ticket forms" and users may enter their real name when submitting a new ticket by use of the forms.

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coveralls commented 5 years ago

Coverage Status

Coverage increased (+0.02%) to 90.211% when pulling d62992ce01bd86c2af58b7a1f650775907336ae9 on svoop:ask_for_name into 7d3bb54880300f5dbece3df368dc9781e6102810 on ivaldi:master.

svoop commented 5 years ago

Thanks!