Just some info for others who might stumble onto the same thing..
When using SAML authentication against a custom end point/virtual proxy (using Sense enterprise), the extension will not realise this, but instead try to retrieve the formatting CSV file straight from the Sense's default virtual proxy.
If you, like us, have intentionally disabled that default virtual proxy to force everyone using the /production endpoint instead, the extension will not format the data as intended.
Easy fix: Just hard code in a "/production" (no quotes) in the extension's source code, to force it to use the correct URL.
Just some info for others who might stumble onto the same thing..
When using SAML authentication against a custom end point/virtual proxy (using Sense enterprise), the extension will not realise this, but instead try to retrieve the formatting CSV file straight from the Sense's default virtual proxy.
I.e:
You normally access Sense via https://my.domain.com/production The extension will however try to get the formatting file from https://my.domain.com/.
If you, like us, have intentionally disabled that default virtual proxy to force everyone using the /production endpoint instead, the extension will not format the data as intended.
Easy fix: Just hard code in a "/production" (no quotes) in the extension's source code, to force it to use the correct URL.