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ivpn / desktop-app

Official IVPN Desktop app
https://www.ivpn.net/apps/
GNU General Public License v3.0
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VPN Disconnects Frequently and Disables Apple Native Apps like iMessage and FaceTime #394

Open G0od102 opened 1 week ago

G0od102 commented 1 week ago

Description:

I am experiencing frequent VPN disconnections using any available protocol. Additionally, once the VPN is connected, Apple native apps like iMessage and FaceTime become unusable. This issue is occurring on macOS Sequoia 15.0 (official release) with IVPN app version 3.14.14.

Steps to Reproduce: Self-explanatory.

Expected Behavior: The VPN should maintain a stable connection regardless of the protocol used. iMessage and FaceTime should work as expected while the VPN is connected.

Actual Behavior: The VPN disconnects every few minutes, regardless of the protocol used. iMessage and FaceTime become unusable once the VPN is connected.

System Information: macOS Version: Sequoia 15.0 (official release) IVPN App Version: 3.14.14

Additional Information Some other services seem to work like Apple Mail. Restarting the VPN app and macOS does not resolve the issue.

stenya commented 1 week ago

We are aware of the issue with iMessage and FaceTime on the latest macOS release (Sequoia 15.0) and are currently analyzing it.

michaelharrigan commented 23 hours ago

I have also been experiencing the same behavior, thank you for jumping on this!

Are there any logs I can send, that could help further debug this?

stenya commented 23 hours ago

We are working on resolving the issues with Apple services (such as Messages and FaceTime) on macOS Sequoia. The solution will be available soon in the new IVPN Client for macOS.

The problem is more related to Apple (macOS). They have changed the way macOS communicates with Apple servers, and the OS does not respect the system's default routing configuration.

michaelharrigan commented 23 hours ago

We are working on resolving the issues with Apple services (such as Messages and FaceTime) on macOS Sequoia. The solution will be available soon in the new IVPN Client for macOS.

The problem is more related to Apple (macOS). They have changed the way macOS communicates with Apple servers, and the OS does not respect the system's default routing configuration.

Ah, that makes sense as to why only their services were affected in this situation. Thanks again for the quick resolution! 🙏🏻