search

izer-xyz / 3cx-docker

3CX PBX Phone System docker image. [ x86_64 | ARM | v18.x ]
MIT License
28 stars 8 forks source link

Livechat audio call silent #18

Closed Jontes-Tech closed 1 year ago

Jontes-Tech commented 1 year ago

My livechat on my website works fine, but when someone escalates it to a call both sides simply hear nothing. What steps are there to debug? Any other ports I would need to open?

sinegar commented 1 year ago

The web call uses WebRTC and you are going through multiple firewalls (VM, host, …) debugging will be fun.

The 3cx port list is a good starting point https://www.3cx.com/docs/ports/ .

The other thing to try is the firewall checker (https://www.3cx.com/docs/firewall-checker/) but keep in mind that it will fail (I think due to docker port mapping). Maybe try host networking to avoid port mapping.

There is also #12 with some info but not resolved. As I noted on the other issue I don’t use the web call feature.

sinegar commented 1 year ago

Closing all issues before archiving the project.