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j-kaltes / Juggluco

Android app for Freestyle Libre 1,2 and 3 and Chinese Sibionics sensors
GNU General Public License v3.0
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Libre 3.Scan Error (Pixel 9, Android 14) #210

Open jmandel opened 1 month ago

jmandel commented 1 month ago

I just tried connecting with a new Libre 3 sensor on my new phone.

Juggluco details

Version Code: 480 Version Name: 8.2.2-phone-li3-si arm64-v8a Build time: 09:49:24 08-Oct-2024

Phone details

Model: Pixel 9 Pro XL Android version: 14 Build number: AD1A.240905.004

I get the following error; when I try again there is no change. I have also force stopped the app, cleared app data and cache, and reinstalled with no change in behavior.

Screenshot_20241018-142605

I'm not sure how to generate better debugging information, but happy to take any steps that would be helpful.

j-kaltes commented 1 month ago

Are you certain it is the phone and not the sensor? What is the expiration date of the sensor? Running a logging version of Juggluco and e-mailing trace.log to jaapkorthalsaltes@gmail.com, could be of help as described here: https://www.juggluco.nl/Juggluco/download.html#bugreport

jmandel commented 1 month ago

I tried to confirm that the sensor was OK by installing the Abbott Libre 3 app; that app did successfully NFC recognized the sensor and started its measurement period.

When I paused the Abbott Libre 3 app and re-ran Juggluco, then Juggluco NFC recognized the sensor and seems to be working (still counting down the 60min waiting period).

So... it's working now but I failed to generate good error logs for you :/

j-kaltes commented 1 month ago

So it isn't a new sensor type that doesn't work with Juggluco. But it is still possible that it is a new type that can't be activated by Juggluco. How often did you try to scan before starting this issue?

jmandel commented 1 month ago

I tried ~10 times over ~5 hours to start from Juggluco before (successfully) starting from the Abbott app. Happy to provide more info if it's helpful.