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j26design / PDF-Embedder-Premium

A public place to request features and report bugs for the PDF Embedder (Premium) widget built for Adobe Muse.
http://muse.j-26.com/musepdf
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Partial load in Microsoft Edge build16299 #24

Open HeyItsDoug opened 6 years ago

HeyItsDoug commented 6 years ago

Hello, This terrific widget is working in all other browsers except for Windows 10 Edge, build 16299. When the page loads containing the widget, the .pdf loading progress bar moves about half-way then stops. Oddly, the widget works fine on the older Internet Explorer, but not Edge. Any ideas? http://dmsbuildingmaintenance.businesscatalyst.com/bowl-ceaner.html

Thank you! Doug

jp26jp commented 6 years ago

Hi HeyItsDoug!

That's strange. Give me till Friday to take a look. I'm sure I can find a solution by then. I'll try and find something sooner and if I do, I'll let you know

HeyItsDoug commented 6 years ago

Thanks for the prompt reply! I appreciate you looking into it. Doug

HeyItsDoug commented 6 years ago

John,

I'm not sure what you could have done to fix my installed PDF Embedder widget, but as of today the .PDF's are loading correctly in Microsoft Edge. I'll continue to test them over the next few days as I add more .PDFs to the site and will let you know.

Thanks Doug

On Mon, Dec 11, 2017 at 12:41 PM John R Perry notifications@github.com wrote:

Hi HeyItsDoug!

That's strange. Give me till Friday to take a look. I'm sure I can find a solution by then.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-350851634, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E25gXezQbV0nTmOahVmw-tTlQPzLiks5s_ZOJgaJpZM4Q95P3 .

HeyItsDoug commented 6 years ago

Good morning, Ok so I guess I spoke too soon. The .PDF's still not loading in MS Edge. They loaded a few times, but now, nothing. Have you had a chance to test this yourself with MS Edge?

Thanks Doug

On Thu, Dec 14, 2017 at 10:51 AM Doug Silvermaster dsilvermaster@gmail.com wrote:

John,

I'm not sure what you could have done to fix my installed PDF Embedder widget, but as of today the .PDF's are loading correctly in Microsoft Edge. I'll continue to test them over the next few days as I add more .PDFs to the site and will let you know.

Thanks Doug

On Mon, Dec 11, 2017 at 12:41 PM John R Perry notifications@github.com wrote:

Hi HeyItsDoug!

That's strange. Give me till Friday to take a look. I'm sure I can find a solution by then.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-350851634, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E25gXezQbV0nTmOahVmw-tTlQPzLiks5s_ZOJgaJpZM4Q95P3 .

jp26jp commented 6 years ago

Oh dang. No, I haven't but I'll take a look today

jp26jp commented 6 years ago

I'm looking into things this very moment and should have an update for you relatively soon

jp26jp commented 6 years ago

Let me know if you experience any issue when viewing this demo.

HeyItsDoug commented 6 years ago

The demo works fine on Edge. I'm able to view the .PDF.

On Tue, Dec 19, 2017 at 2:00 AM John R Perry notifications@github.com wrote:

Let me know if you experience any issue when viewing this demo https://www.j-26.com/demo/tools/pdf/.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-352695735, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E2yNH0gAd2qzHn5ongp2COaC2ip6gks5tB4k3gaJpZM4Q95P3 .

jp26jp commented 6 years ago

Awesome. So remove the web and build folders and upload these new ones and it should work.

HeyItsDoug commented 6 years ago

Hi John,

Was there supposed to be a new widget as well as new Build and Web folders? After I uploaded these new Web and Build folders it still does not work on Edge. It also now doesn't work on Chrome either. See below for screenshot of Zoom Level corruption on Chrome. It does, however, work on Firefox (Latest).

Perhaps I missed something?

[image: Screenshot_7.png]

One thing I haven't done is test this from a different system located someplace else, although I am assuming this wouldn't be a connectivity issue.

Sorry to be a pest about this. Thanks Doug

On Tue, Dec 19, 2017 at 9:52 PM John R Perry notifications@github.com wrote:

Awesome. So remove the web and build folders and upload these new ones https://www.dropbox.com/sh/lcheq3ykk456x77/AACVG-lQCTvtB0v6rzp7-S9ma?dl=1 and it should work.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-352971607, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E26BHjpSmohJl_rNW08NvXDL0QioRks5tCKCIgaJpZM4Q95P3 .

jp26jp commented 6 years ago

Where can I see it?

HeyItsDoug commented 6 years ago

Here it is..... http://dmsbuildingmaintenance.businesscatalyst.com/safety-sheets.html

Oddly, it was working a few minutes ago. But didn't work at all yesterday. Maybe a driver or config issue on my end?

thanks

On Thu, Dec 21, 2017 at 6:51 PM John R Perry notifications@github.com wrote:

Where can I see it?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-353509759, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E2xsLA3RdIXO8URjh62iOJJdzMcp1ks5tCxktgaJpZM4Q95P3 .

jp26jp commented 6 years ago

It shouldn't be tripped up by something like a missing driver. So it's on that page? Because I can't even find it in the code. If it's on that page, can you send the muse file to me john@j-26.com

HeyItsDoug commented 6 years ago

Well, no it's not on the landing page that I sent you. You have to click on one of the safety sheet arrow icons to go to the actual page containing the widget. I thought you might want to look at more than one instance.

On Thu, Dec 21, 2017 at 7:35 PM John R Perry notifications@github.com wrote:

It shouldn't be tripped up by something like a missing driver. So it's on that page? Because I can't even find it in the code. If it's on that page, can you send the muse file to me john@j-26.com

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-353514490, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E212J3EtCnNPY4smtpPpqfBfMh8obks5tCyNpgaJpZM4Q95P3 .

goz83 commented 6 years ago

Hi Doug. Did you get this working? It doesn't work for me at all. I have tried it on a live businesscatalyst site and also a live website. My ticket was closed even though it remains unresolved.

HeyItsDoug commented 6 years ago

Hi Goz83,

This continues to be an issue for me. On the example site I provided earlier(and below) I have 17 different pages and each is using an instance of this widget. In most cases, while using latest version of Edge, the PDF loads completely. But on some other occasions, it will not load completely. There appears to be no pattern that I can ascertain. I’ll click on the same page two times in a row and the first time it’ll load and then the second time it won’t. I will say, however, that the widget works perfectly on the other browsers I’ve tested it on: Chrome, Firefox, Safari. Heck it even works on an old version of MS Internet Explorer! I was thinking that perhaps file size had something to do with it but that doesn’t appear to be the case.

I have not heard from John in awhile but then again the holidays are a busy time for all of us.

Here’s the link.

John, any updates? Thanks! Doug

Sent from Mail for Windows 10

From: goz83 Sent: Friday, January 12, 2018 6:17 AM To: j26design/PDF-Embedder-Premium Cc: HeyItsDoug; Author Subject: Re: [j26design/PDF-Embedder-Premium] Partial load in Microsoft Edgebuild16299 (#24)

Hi Doug. Did you get this working? It doesn't work for me at all. I have tried it on a live businesscatalyst site and also a live website. My ticket was closed even though it remains unresolved. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

goz83 commented 6 years ago

Thanks. My thread was closed without warning. My thread might be of interest to you, because it was a businesscatalyst site. John indicated that a business catalyst site won't work....even though it is technically a live website???? I also published the embedder on a "normal" live site, but it still doesn't work.

The thread address is https://github.com/j26design/PDF-Embedder-Premium/issues/23

I am really disappointed with the lack of support and all the time wasted delaying the launch of a clients website.

HeyItsDoug commented 6 years ago

Ok so today Microsoft Edge isn't loading any of my PDFs on the example site I provided (here http://dmsbuildingmaintenance.businesscatalyst.com/safety-sheets.html). This site is still running on Business Catalyst but I believe John mentioned that the PDF widget will not work through Preview in Muse but will work once you upload to Business Catalyst. All three other browsers work flawlessly with this widget on Business Catalyst. It's very sporadic though. Sometimes the PDF will load completely and 5 minutes later it won't.

Unfortunately I'll have to look for alternatives if this can't be fixed.

Hopefully John will chime in here with some feedback.

Doug

On Fri, Jan 12, 2018 at 9:06 AM goz83 notifications@github.com wrote:

Thanks. My thread was closed without warning. My thread might be of interest to you, because it was a businesscatalyst site. John indicated that a business catalyst site won't work....even though it is technically a live website???? I also published the embedder on a "normal" live site, but it still doesn't work.

The thread address is #23 https://github.com/j26design/PDF-Embedder-Premium/issues/23

I am really disappointed with the lack of support and all the time wasted delaying the launch of a clients website.

— You are receiving this because you authored the thread.

Reply to this email directly, view it on GitHub https://github.com/j26design/PDF-Embedder-Premium/issues/24#issuecomment-357293413, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag3E272okLHGQHxFrsgXnXRaG_Ag3dIsks5tJ45RgaJpZM4Q95P3 .