jac241 / anki_killstreaks

A Halo and Call of Duty inspired add-on to gamify Anki and make reviewing more bearable
GNU Affero General Public License v3.0
17 stars 8 forks source link

Invalid login credentials after making a profile #23

Closed tipthescalesx3 closed 4 years ago

tipthescalesx3 commented 4 years ago

I really wanted to use this add-on because I'm doing a major Anki haul in review for a test next Monday but minutes after making a profile, it says the login credentials are invalid. I tried changing the password, it said "password changed prohibited, current password doesn't match," yet it actually was the correct current password. I tried one more time and then the website crashed.

Screen Shot 2020-08-22 at 2 44 06 PM

I thought it might've been a browser issue, so I went to Safari instead and the website worked so I tried making a new account. The log-in credentials were invalid too and then the website crashed there and on my phone. Now I'm stuck with no way to use this add-on. Please, this is the only "fun" compatible add-on I can use right now.

tipthescalesx3 commented 4 years ago

I'm dumb I put in the username and not my email. But I still never got a password recovery email for my original profile. The website is still down for me.

jac241 commented 4 years ago

I'll look into it. Try clearing your cookies and cache for the site. Also check the spam folder for the password reset email. I tried it out and it's making it into my gmail inbox.

tipthescalesx3 commented 4 years ago

I checked my spam mail, it's not there either. Also, clearing the cookies & cache worked :)

On Sat, Aug 22, 2020 at 3:04 PM James Castiglione notifications@github.com wrote:

I'll look into it. Try clearing your cookies and cache for the site. Also check the spam folder for the password reset email. I tried it out and it's making it into my gmail inbox.

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub https://github.com/jac241/anki_killstreaks/issues/23#issuecomment-678679411, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQWTVCME7K5XOQUL65NI4YLSCAJDRANCNFSM4QIHLI5Q .