jackbboy / csipsimple

Automatically exported from code.google.com/p/csipsimple
0 stars 0 forks source link

Cannot make outgoing calls, incoming calls work well #1043

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. Make a call

What is the expected output? What do you see instead?
outgoing call work well before, but suddenly cannot work well 

What version of the product are you using? On what operating system?
02-01, Froyo.

Please provide any additional information below.

- Use eyebeam at PC, working very well
- Uninstall skype, still cannot make calls

Original issue reported on code.google.com by rusm...@gmail.com on 13 Jun 2011 at 7:33

Attachments:

GoogleCodeExporter commented 9 years ago
Sounds there is too much codecs enabled that make UDP packets too big (and I 
guess that your network does not support such big UDP packet and so does not 
transmit it to your server°.

To solve this kind of problem :
 * You can try to activate the "Use compact mode" option (in settings > network). It will reduce SIP INVITE packet size. If that's supported by your carrier it may reduce enough to have UDP packets going through network without problems.  If it works with your sip provider maybe I could add a wizard for this provider with Use compact mode activated by default.

 * If your sip provider does not support compact sip mode. You should try to reduce number of enabled codecs. By default csipsimple comes with big capabilities in terms of codecs. However, most sip providers and remote parties does not support all of these codecs. For example SILK codec (the one of Skype), is not widely used yet (even if it provide good perfs). So you could disable useless codecs (the one you know your provider does not support), in Settings > media > codecs (long press on a codec row to disable it).

Let me know how it goes but it should go better. (Do not hesitate to feedback, 
I'll reopen the issue if needed).

Original comment by r3gis...@gmail.com on 13 Jun 2011 at 9:04

GoogleCodeExporter commented 9 years ago

Option 1 : sip already in compact mode 

option 2 : deactivate unused codecs, only used g729. 

both already tried and still doesn't work, frankly this issue confuse me, 
because last month my csip client work like a charm. 

I've tried to use same account with other sip client ( xlite at PC ) and 
working very well.

I used my own PABX Server ( avaya SES ) as registrant.

Original comment by rusm...@gmail.com on 13 Jun 2011 at 9:31

GoogleCodeExporter commented 9 years ago
Can you try to collect other logs with less codec and the latest trunk version :
http://nightlies.csipsimple.com/trunk/

Original comment by r3gis...@gmail.com on 15 Jun 2011 at 9:38

GoogleCodeExporter commented 9 years ago
@rusm: have you been using the nightlies since the problem appeared?  In my 
experience the latest several versions have a problem with outgoing calls on 
mobile networks.  No problems on the market version for me.  I will open a new 
issue when I get a chance install a nightly and collect logs.

Original comment by nicos.st...@gmail.com on 16 Jun 2011 at 2:07

GoogleCodeExporter commented 9 years ago
when the program installed first time around Mei 2011, it was working 
flawlessly, and program downloaded from market. After sometimes its not been 
used for while until early June 2011, suddenly cannot make outgoing call ( in 
that period my phone has been installed with skype and got rooted ). I tried to 
install newest version of market version csipsimple and nightly version 
(suggest from r3gis ), but still no luck.

Original comment by rusm...@gmail.com on 16 Jun 2011 at 4:47