Frequent App Crashes on MacBook Air M3 – Request for Log Submission Guidance

[FrancisMorelli]

Hello,

First, I want to express how much I enjoy using your application. It's been incredibly useful.

However, I've been experiencing an issue where the app crashes unexpectedly around three times a week. It's challenging to pinpoint the exact circumstances or triggers that cause these crashes. I am using a MacBook Air M3 15" running macOS Sonoma 14.6.1.

Could you please advise on how I can provide logs or any other diagnostic information that might help in identifying the root cause of these crashes? I'm keen to assist in any way I can to help resolve this issue.

Thank you for your support and for the continued development of such a great tool.

Best regards.

[jacklandrin]

Hello, Thank you for the feedback. There are some known crash issues for only switch with radio player with sounds effect and clicking icon on menu bar. I believe you can get some crash information including thread stack when it happens. Then you can provide it to me.

Best regards, Jack

[FrancisMorelli]

@jacklandrin I use the radio player a lot. It might be related to this. Wow. How can I get the crash information? Because I just notice when I look at my menu bar, and all hidden icons are there. There is no pop-up window mentioning the crash.

Best regards, Francis.

[jacklandrin]

Once the app crashes, it's supposed to show an alert after a while. A button called show details something like that, after clicking it, you can check all crash info.

[FrancisMorelli]

When the app crashes, it does not show anything with error message (other apps does). Is there anything that I can do?