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jackwilsdon / plex_download

Plex Version Downloader
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Error retreiving or downloading #1

Closed MoBOatGVA closed 7 years ago

MoBOatGVA commented 7 years ago

Hi,

this app was working fine but since today, I noticed the following error message :

plex_download: error: HTTPSConnectionPool(host='plex.tv', port=443): Max retries exceeded with url: /users/sign_in.json (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7ff6665d2ed0>: Failed to establish a new connection: [Errno 111] Connection refused',))

Any idea how to fix this issue ?

The command was : plex_download -s server ubuntu linux-ubuntu-x86_64

jackwilsdon commented 7 years ago

Well that's different! I'm not quite sure how that is even possible, as we never actually call Client#login from plex_version.

Could you provide the output of plex_download --version?

jackwilsdon commented 7 years ago

I've also just realised that the error you're getting means you can't actually reach the HTTPS version of plex.tv. Can you visit it in a browser? What response do you get from visiting https://plex.tv/users/sign_in.json?

MoBOatGVA commented 7 years ago

Thanks for your answer.

According your suggestions, I found out the issue : pfBlockerNG on my pfSense firewall. I'm using some GeoIP blocking and I guess I need to dig to open the correct URL.

So not an issue with your app, issue can be closed.

BTW, Thanks for your work, really like it.

jackwilsdon commented 7 years ago

Thanks! Glad you managed to resolve the issue.

I've released a new version (1.1.0) with support for the -v flag (verbose), which should help with any issues in the future.