Surface Laptop: Keyboard Doesn't Work

[iddover]

I'm sorry to report this issue but I've tried the .deb kernel and touch start to work but no the keyboard, If I could het you in any way, pls tell me!

[jakeday]

I'll look into this. The identifiers are there and correct now, so it should see it. Unfortunately I don't have a device to test on so I'm kinda guessing. :)

[iddover]

I will send you one If I could!! But I'm sorry to tell you that I cannot affoard it :(

The laptop is my daugter's laptop (I have a old fashion Centrino 2 VAIO thath works very well) but I thing that is like putting hangcuts to her mind to teach how to handle this Windows S thing... FTSG.

Then you are my only option in the world to install linux in this laptop beauty, If you need I coud run some tests or do warever you need in order to make it work!

ty

[ghost]

I'm happy to help with any testing or providing any data.

[jeroen79]

it doesn't seem to be a usb keyboard, windows give the following:

HID\VEN_MSHW&DEV_0096&Col01

parent: ACPI\MSHW0096\2&daba3ff&1

[jakeday]

HID over ACPI should be working now in my 4.14.x series kernels.

[ghost]

Excellent news, I'll test on Monday (my external keyboard is in the office!)

[jeroen79]

Great, il give it a test, does it need to be turned on in the kernel config?, i can't seem to find an option for it.

Compiling it with me previous config doesn't seem to make it work.

[ghost]

Just tested. I upgraded to Ubuntu 17.10 (from UbuntuGnome 17.04) first, then installed 4.14. Unfortunately the built in keyboard still does not work (this issue needs to be re-opened). I have attached a dump of the boot messages if that's any help. boot.log

[zccrs]

What information do you need, I can assist you with it @jakeday

[jeroen79]

I am also willing to help, can you tell me where the code for this keyboard is located in the kernel?

[jakeday]

@zccrs I need the output of dmesg, lsusb and lsinput.

@jeroen79 It would be in the hid drivers.

[bketelsen]

dm.txt lsi.txt lsusb.txt thanks for trying to fix this!

[ghost]

dmesg.txt lsinput.txt lsusb.txt

Hope this helps - please let us know if you need anything else!

[jakeday]

It's not seeing the HID device over ACPI still for some reason, so it never passes the control over to the hid core module to route. I'll look into what may be causing it over the weekend.

[jakeday]

Just uploaded another build. This sets the hid ids to use the correct hid driver, and exposes the extract hid data over i2c.

[ghost]

Thank you - I'll test on monday (keyboard's back in the office!)

[bketelsen]

ooh happy saturday! I'll try to test this today!

[ghost]

Sorry to report that the keyboard is still not working with rc7. dmesg.txt lsinput.txt lsusb.txt

[bketelsen]

Can we reopen this issue until we have confirmation of working keyboard @jakeday?

[HongorBat]

Hello @jakeday I just received my surface laptop and willing to install ubuntu ( This is my first time). I watched a lot of tutorials so I think i can install it, but can you give me exact details about keyboard issue? and Can I download surface laptop drivers and install it after i install ubuntu? thank you

[bketelsen]

yes you can install ubuntu you'll just need an external (usb) keyboard/mouse

[HongorBat]

but built in keyboard will work after installation or not?

[bketelsen]

After you install the new kernel it should. But may not. I don’t think there is a confirmed good install yet.

So you have to be prepared for the case that it won’t work

Sent from my iPhone

On Nov 15, 2017, at 4:22 PM, Khongor Battogtokh notifications@github.com wrote:

but built in keyboard will work after installation or not?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub, or mute the thread.

[jakeday]

@bketelsen is exactly correct. There's been changes implemented, but I don't believe it's been re-tested in awhile. Let us know?

[HongorBat]

Sure I will try it in the weekends

[iddover]

A cannot try it these days just becauseo of this. https://answers.microsoft.com/en-us/surface/forum/surflaptop-surfupdate/surface-laptop-dont-boot-only-display-uefi-all-the/141490a9-3909-4e20-8f4e-937284362fc8?auth=1

[ghost]

iddover - that's an MS issue, not a kernel issue. I repartitioned in Windows 10 rather than using Linux tools to do it, so I've not hit that issue.

I'd not spotted there have been some updates, so I'll try and test in my lunch break or early tomorrow.

[iddover]

@MattB98 - I know, so my Surfade is travelling now, so I coud not try

Nice to see that response:

[ghost]

@jakeday It's still not working :-( dmesg.txt lsinput.txt lsusb.txt

[jakeday]

After digging through this issue, it will be resolved by a patch to the DSDT as well. I'll look into this as soon as I'm done with the changes for the Pro 2017 and Book 2.

[ghost]

Thanks @jakeday - if you can update us in this thread when the patch is ready for us to retest that would be great!

[sqlboy2000]

Just to chime in as well, new Surface Laptop, your instructions and files work great for everything except the keyboard. I have some time to return it if I need to but love it and would like to keep it if I can just get the keyboard working. Will donate for keyboard :)

[Varun-Sethu]

I am pretty much in the same boat as @sqlboy2000, I am thinking about returning it and purchasing the Dell XPS but I love the keyboard too much.

[bjornSkalkam]

Hi Jakeday,

I have just freshly installed Ubuntu 16.04 and used your solution. The touchpad is much better now and the touch screen is working, but the keyboard is not.

I'm on a surface laptop. If you need any help for information (maybe you don't own a surface laptop?) I can provide it for you, just hit me up :)

Thanks a lot for this project. I hope you'll find a solution :)

[jakeday]

@bjornSkalkam I do not have a Surface Laptop, so testing is tough. This boils down to the keyboard being a hid device over acpi, but the DSDT exposed is not working to have it show up. This will require changes to the DSDT files, then everything will work. However, I don't have them and need to take a look to see what needs changed.

[bjornSkalkam]

Is there any way I can help?

[jakeday]

@bjornSkalkam Sure, pull all the files and make the edits. :)

Or half that lol!

[bjornSkalkam]

I honestly have no idea where I can find them or how I do that. Can you explain it to somebody who has never tried Linux before and doesnt even know how all these things work? ;)

[wmww]

I have access to a surface and some experience. I looked at https://wiki.archlinux.org/index.php/DSDT but it seems confusing af. I can get any files you need, or attempt edits if its not too difficult or risky (its a work computer, so I don't particularly want to knock it out for a day while I reinstall everything)

[bjornSkalkam]

Yeah same as me. I can knock this out for a day to reinstall everything thought as i cleaned it completely when I installed linux earlier today. If you want, I could install teamviewer or some similar software and you could fetch those things yourself :)

[wmww]

I did the decompiling stuff from the before mentioned Arch Wiki page. I got lost at "Examine errors and fix". Maybe this is helpful. Good idea about letting him remote in. I would offer if it wasn't a work computer.

Surface_Laptop_DSDT.zip

[sqlboy2000]

I just want to say I appreciate everything you’ve done and I’m not trying to be a bother but I’m looking at a $2200 paperweight without keyboard support. Jake - would you keep it or return it based on what you know at the moment?

On Nov 28, 2017, at 7:12 PM, Jake Day notifications@github.com wrote:

@bjornSkalkam Sure, pull all the files and make the edits. :)

Or half that lol!

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

[jakeday]

@sqlboy2000 I would keep it. I'm working on support for the additional acpi devices, including the Surface Laptop keyboard. I hope to have it resolved soon.

[sangdth]

Thank you @jakeday, I've tested it last night, can not make the keyboard works. Ironically, the keyboard works under BIOS setup, but does not when entering ubuntu :(

[scottdonaldau]

Hey @jakeday Also having this problem on a new 13" Surface Laptop with Ubuntu 16.04.x

Happy to assist in any way I can

[ollie1995]

Hey @jakeday, using your kernel on a friends Surface Laptop via 17.10. Keyboard still doesn't work so we'll patiently wait for another update! Thanks for all the hard work on this!

[Ninecl]

Hey @jakeday Also having the same problem on Surface Laptop with Ubuntu 16.04, Happy to assist in anyway I can. Thank you for what you have done for this!

[k4nh]

Hi all. Yes, surface laptop keyboard not working with kernel and instructions. I can provide info and testing if/when needed. Thanks all!

[jmoore34]

Yep, same problem for me as well when trying to run any distro (I've tested Mint Cinnamon and Manjaro KDE). I'm willing to help resolve this issue, though I don't have much expertise.

[jmoore34]

@jakeday Tried dumping the ACPI, not sure if this helps https://paste.ee/p/AD7GB

also this: https://drive.google.com/open?id=1-t-0Z5k4hNQ-zFVsIW9xDqY6YJu8st8v