Error Message: Unable to locate element

drkui commented 2 years ago

I'm receiving the following error when trying to run Debbit.

ERROR: 2021-09-18 18:08:52,947 debit_card_amazon_gift_card_reload error: Traceback (most recent call last):
  File "debbit.py", line 294, in web_automation_wrapper
  File "C:\Debbit\program_files\merchants\amazon_gift_card_reload.py", line 160, in web_automation
    driver.find_element_by_xpath("//span[contains(text(),'Continue')]").find_element_by_xpath('../..').click()
  File "selenium\webdriver\remote\webdriver.py", line 394, in find_element_by_xpath
  File "selenium\webdriver\remote\webdriver.py", line 976, in find_element
  File "selenium\webdriver\remote\webdriver.py", line 321, in execute
  File "selenium\webdriver\remote\errorhandler.py", line 242, in check_response
selenium.common.exceptions.NoSuchElementException: Message: Unable to locate element: //span[contains(text(),'Continue')]

darkknight7777777 commented 2 years ago

I had a similar error the other day, it looks like the elements noted in the last line are different so I'm not sure if this is the same issue or not.

v2.1.2 Windows Traceback (most recent call last): File "debbit.py", line 294, in web_automation_wrapper File "C:\debbit-v2.1.2-win64\program_files\merchants\amazon_gift_card_reload.py", line 191, in web_automation if driver.find_element_by_id('subtotals-marketplace-spp-bottom').text != expected_order_total: File "selenium\webdriver\remote\webdriver.py", line 360, in find_element_by_id File "selenium\webdriver\remote\webdriver.py", line 976, in find_element File "selenium\webdriver\remote\webdriver.py", line 321, in execute File "selenium\webdriver\remote\errorhandler.py", line 242, in check_response selenium.common.exceptions.NoSuchElementException: Message: Unable to locate element: [id="subtotals-marketplace-spp-bottom"]

shbach commented 2 years ago

I'm also getting an "Unable to locate element" issue:

v2.1.3-dev Linux Traceback (most recent call last):
  File "/home/shbach/debbit/src/debbit.py", line 294, in web_automation_wrapper
    result = merchant.web_automation(driver, merchant, amount)
  File "/home/shbach/debbit/src/program_files/merchants/amazon_gift_card_reload.py", line 160, in web_automation
    driver.find_element_by_xpath("//span[contains(text(),'Continue')]").find_element_by_xpath('../..').click()
  File "/home/shbach/.local/share/virtualenvs/src-VrT7s6Vy/lib/python3.9/site-packages/selenium/webdriver/remote/webdriver.py", line 394, in find_element_by_xpath
    return self.find_element(by=By.XPATH, value=xpath)
  File "/home/shbach/.local/share/virtualenvs/src-VrT7s6Vy/lib/python3.9/site-packages/selenium/webdriver/remote/webdriver.py", line 976, in find_element
    return self.execute(Command.FIND_ELEMENT, {
  File "/home/shbach/.local/share/virtualenvs/src-VrT7s6Vy/lib/python3.9/site-packages/selenium/webdriver/remote/webdriver.py", line 321, in execute
    self.error_handler.check_response(response)
  File "/home/shbach/.local/share/virtualenvs/src-VrT7s6Vy/lib/python3.9/site-packages/selenium/webdriver/remote/errorhandler.py", line 242, in check_response
    raise exception_class(message, screen, stacktrace)
selenium.common.exceptions.NoSuchElementException: Message: Unable to locate element: //span[contains(text(),'Continue')]

I think it's because the page changed. There is an extra step needed before reaching the continue button. After the "Buy now" button is pressed it takes you to the "Review your order" page. To select the card you would have to press "Payment method Change" and then finally you get to the "Select a payment method" page where there is a continue button.

Edit: I tried this on a different amazon account and if you haven't reloaded a gift card before, after pressing the "Buy now" button it takes you to the "Select a payment method" page (where there is a continue button). However, once you've selected a payment method, any future attempts to reload the gift card will skip directly to the "Review your order" page after pressing "Buy now." Because of this debbit may work on the first run, but any subsequent runs will fail.