MacOS version doesn't show lens backups

[dpkonofa]

I had to wipe my machine recently and re-installed SnapCamera from the installer I already had for v1.21.0. I was also able to restore the list of my favorite lenses from a Time Machine backup. None of the lenses load, though, even with the Certificate installed and set to Always Trust and the hosts file modified to that IP address. Is there anything else that needs to happen? Is that IP address still valid?

[dpkonofa]

I was finally able to get SnapCamera to show the "Jaku Snap Backup!" category so I think this should be working. However, any lens that I click on just results in the lens image next to the camera preview showing a spinning pair of loading circles. None of the lenses actually load. Is this a server issue?

[jaku]

Install the 1.19 version on Mac.

[dpkonofa]

Will do. I’ll give that a shot and report back. Anywhere trustworthy you know of?

Uptodown doesn't list a v1.19.0 for Mac - https://snap-camera.en.uptodown.com/mac/versions

[curya]

I just installed 1.21.0 on Windows and I'm having the same issue. Should I also install 1.19?

Edit: I installed 1.19 and still have the same problem. No lenses are showing up under the Jaku category.

[jaku]

No lenses show up under the jaku category. That is just there to indicate that you're on my server. You should have lenses under the categories and the search should work.

[jaku]

Will do. I’ll give that a shot and report back. Anywhere trustworthy you know of?

Uptodown doesn't list a v1.19.0 for Mac - https://snap-camera.en.uptodown.com/mac/versions

https://snap-camera.en.uptodown.com/mac/download/4461816

1.18 should be fine too,

[dpkonofa]

No dice. 1.18 does the same. The icon for the lens just spins with 2 circles. I do still see the "Jake Snap Backup!" category and the donation buttons but none of the lenses in the Featured list or categories work.

[jaku]

Very strange, I've seen this issue before but it was either a regional thing or some later versions of the app not working for users. I'm not quite sure what else could be happening here.

[dpkonofa]

I'll try to roll back to an even older version and see if that helps at all. I'm not sure about the region thing. I'm in the US, if that helps. Would it help to run nettop and see what connections Snap Camera is trying to make?

[dpkonofa]

Tried again going down all the way to v1.14 and nothing seems to work even after uninstalling all traces of the app with AppCleaner. I'm not sure what else to try at this point.

[jaku]

Not quite sure, another user is reporting it works only once after rebooting.

All we're doing is replacing the server it communicates with, and everything is still working on my test Mac.

I'd need to get access to a system having this issue to figure out what's different.

[dpkonofa]

Ok. Let me try it on another Mac and see if I can get it working there. The only thing I can think of is that somewhere our network is blocking access to the actual lenses on Snapchat's servers but I thought that they were all being accessed from your server instead.

If I can't get it to work on the other machine, I'll try a different network and report back. I'm not opposed to doing a screen share to help out and I'm happy to send you a donation if I can get this working again.

[dpkonofa]

Just reporting back in. Tried it on my Intel MacBook Pro and it works just fine and didn't even require a restart of the machine. M1 MacBook is still just spinning. The only difference between the 2 machines is that I had SnapCamera installed on the Intel machine prior to it coming down whereas the M1 machine is new and SnapCamera had to be installed.

[Angella-Mae]

Just to share and update, i also have mac but intell not m1/m2, i was able to download the 1.21 vs and patch.

At first, NO lenses were showing at all just the spinning wheel of death. I saw here that some had needed a restart, so i did that before trying to download any older versions, etc. Upon doing so, the lenses now show up, and are able to be selected and favorited and the search bar does appear and allow me to type a search , ever the most generic of search words (e.g. office, makeup etc) No lenses are found.

However, when i try to use any of the lenses that are just listed, it has a black spinning wheel within the snapcode of the person who created it to the left of the video screen. (Where the lens that is in use usually is)

And it only shows 4 rows of lenses in the TOP COMMUNITY LENSES section, at the end of that has the blue spinning wheel. (that was originally all i saw at all prior to the restart.)

Any thoughts on what could be done next? Would an older version do anything? im thinking not so much, since i can see, select, favorite lenses now. the issue is whether any of the ones i try to select are actually being applied

[a-m1234]

Hello, i followed all the steps and still am not able to access the Jaku Bakup. Can someone send the proper link to the installation for snap camera. Also, do i have to clear the previous snap camera before i re-instal and try again

[Angella-Mae]

MAC users!!!

IF YOU HAVENT ALREADY GO CHECK OUT THE LASTEST UPDATE!

FINALLY WORKED FOR ME, I've been trying since early last year, even commented here after trying off and on for months.

consider trying to send a tip to help say ty for all the countless hours he's put in to do this for us all. even if its not much.

@jaku TYSMMMM!!!!!!!!!!!!!!!!