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jalvo2014 / agenthealth

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Without Soap Request #1

Open ugurkalkavan opened 4 years ago

ugurkalkavan commented 4 years ago

Hello John. Could you do the same audit using only KfwSQLClient , without using soap request.

like, get the data with agenthealth.sh and run the agenthealth.pl -lst to get the csv report.

Because I get error about soap request.

It would be great. Thanks for the blog and audits.

jalvo2014 commented 4 years ago

It is possible, but pretty challenging because it needs lots of specialized SQL... some of which is based on earlier results. There is a lot of back and forth and watching for agents that did not respond.

Did you use that package of cpan libraries

Sitworld: CPAN Library for Perl Projects http://itm-sitworld.blog/2014/07/11/sitworld-cpan-library-for-perl-projects/

which you set up and use as libraries "in front of" the system libraries. That has been used on Perl levels back to later 5.8 versions.

There is also some debug levels you can set that gather extra diagnostic logs. I can review them if needed.

I usually suggest to people that they do a tacmd login to hub TEMS first. If that works then agenthealth has a better chance of working from that workstation/system.

John Alvord

ugurkalkavan commented 4 years ago

After some error ,Finally I've succesfully run it on HUB TEMS using your cpan library. I guess , the problem is on my computer, but that's ok.

This report like the others is just perfect. Thanks a lot again.