Unable to login

[myhrmans]

As stated in #43 we have started experiencing authentication error starting from today. When trying to login using pyze with the correct credentials (tested by signing out and in of the android app that they indeed are the correct once) I get this error: raise RuntimeError( RuntimeError: Gigya returned error 403042: invalid loginID or password

Have Renault changed the authentication way?

[g-mocken]

In pyze, it looks more like: RuntimeError: Gigya returned error 403007: Invalid namespace 'accounts' or method 'getJWT' or you do not have the required permissions to call it. In ZoeStatus, I get the same error for the method getAccountInfo instead of getJWT. So far no idea what exactly is wrong ... the official MyRenault app is still working, though.

[premultiply]

Similar problem here since today afternoon:

Traceback (most recent call last):
  File "/usr/local/bin/pyze", line 11, in <module>
    load_entry_point('PyZE==0.5.0', 'console_scripts', 'pyze')()
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/cli/__main__.py", line 69, in main
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/cli/status.py", line 35, in run
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/cli/common.py", line 24, in get_vehicle
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/api/credentials.py", line 26, in inner
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/api/kamereon.py", line 119, in get_vehicles
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/api/credentials.py", line 26, in inner
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/api/gigya.py", line 109, in get_jwt_token
  File "/usr/local/lib/python3.7/dist-packages/PyZE-0.5.0-py3.7.egg/pyze/api/gigya.py", line 126, in raise_gigya_errors
RuntimeError: Gigya returned error 403007: Invalid namespace &#39;accounts&#39; or method &#39;getJWT&#39; or you do not have the required permissions to call it.

[mpovel]

The same 403007 since about 14:00 MEST.

[myhrmans]

@g-mocken @premultiply you are both signed in since before, correct? I get the same error on my previous signed in device.

[MattCheetham]

Had about 20 reports through my app that uses the same API. Something has changed.

[premultiply]

@MattCheetham The funny thing is that your Zeddy-App still works fine on my phone.

But pyze and the internal implementation in https://github.com/andig/evcc stopped working at all.

[toby17780]

Had about 20 reports through my app that uses the same API. Something has changed.

Yes, for me the Zeddy App also doesn't work anymore...

[ScalyDragon]

Also broken on my devices - Maybe something changed with the introduction of the „new“ crappy MY Renault App, at least it occupies a fresh place in the App Store and can coexist with the „old“ new version I also had to delete and add my vehicle again to get it to work, I assume they changed something in the backend. At least on my devices the „old“ My Renault App seems to have login issues too.

[myhrmans]

At least on my devices the „old“ My Renault App seems to have login issues too.

Old app? New App? Since when did they release a new app? I have the app "My Renault Sverige" from the playstore latest updated January 13 2020.

[Dave-09]

There is indeed a 'new' My Renault app with a function "maintenance information". Everything else looks the same.

No idea why Renault had to install a whole new app if necessary. Incidentally, I immediately received a notification when opening the old app. You not @myhrmans?

Why is Renault continuously changing their API without any feedback information online? This is not getting anywhere.

[epenet]

Looks like @jamesremuscat is looking at it: #79

[premultiply]

Already fixed in EVCC https://github.com/andig/evcc/pull/301 Thanks to @jamesremuscat !

[McTristan]

would be great if somebody could compile a release as i have no access to git tools on the machine I'm using it in (only pip and python3).

[myhrmans]

I believe only @jamesremuscat can upload a new version to pipy, I created a local version to use for the moment.

[myhrmans]

Fixed in #79

[jamesremuscat]

would be great if somebody could compile a release as i have no access to git tools on the machine I'm using it in (only pip and python3).

I'll be compiling a release later today.

[Dave-09]

Works fine now! 👍

I just think Renault has put something back? because Zeddy (without update) and EVplugIN (without update) works again?

[jamesremuscat]

Yes, looks like it. :man_facepalming: I guess they were just doing waiting until I made changes before undoing whatever it was they did! (I think it's a change on Gigya's end rather than Renault's).

Anyway, v0.6.0 is now available on PyPI, and ought to continue to work if they change their minds again.

[Dave-09]

Thank you again @jamesremuscat 👍

[g-mocken]

I wonder why the behavior both before and after the change have not much in common with the documented behavior here: https://developers.gigya.com/display/GD/accounts.getJWT+REST Any idea why? Am I looking in the wrong place? Or simply expecting too much? Anyway, thanks for sorting it out again, @jamesremuscat.