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jamf / JAWA

Jamf Automation and Webhook Assistant
MIT License
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Problems launching JAWA 3.0.2 with newer Python #36

Closed kryptonit1 closed 1 year ago

kryptonit1 commented 2 years ago

I've tried to get JAWA 3.0.2 to launch with a newer version of Python installed (3.9 or 3.10) on Ubuntu 18.04.

Sep 12 10:40:53 jawa python3[3142]: File "/usr/local/bin/jawa/app.py", line 5, in Sep 12 10:40:53 jawa systemd[1]: jawa.service: Main process exited, code=exited, status=1/FAILURE Sep 12 10:40:53 jawa systemd[1]: jawa.service: Failed with result 'exit-code'. Sep 12 10:40:54 jawa systemd[1]: jawa.service: Service hold-off time over, scheduling restart. Sep 12 10:40:54 jawa systemd[1]: jawa.service: Scheduled restart job, restart counter is at 1.

Am I doing something wrong?

ball42 commented 2 years ago

It should work...I just upgraded my default Python3 to 3.9 on an Ubuntu 18.04 test server and ran through the installer, but not without difficulty. The python3.9 package didn't include pip, so I had to run apt install python3.9-full, install pip manually (curl https://bootstrap.pypa.io/get-pip.py -o get-pip.py), and symlink python3 -> python3.9 in order for the installer to use python3.9 for creating the venv + python3.9 pip for installing requirements. Can you verify that you have pip by running:

/path/to/your/python3.9 -m pip help

If you do have pip and a venv for JAWA, can you please run the following command and provide the traceback?

sudo -u jawa "/usr/local/jawa/venv/bin/python3" /usr/local/jawa/app.py

kryptonit1 commented 1 year ago

Thank you! I’ll try this as soon as possible, but it might take a little while.

kryptonit1 commented 1 year ago

I was able to solve the problem with the help of your instructions. Thank you!