Did a fresh install of the JAMF app on my searchhead/heavy forwarder, and I cannot get to the configuration tab
"Failed to load current state for selected entity in form! ERROR 500"
Internal logs show:
02-26-2024 09:04:18.623 +0000 ERROR AdminManagerExternal [9192 TcpChannelThread] - Unexpected error "<class 'splunktaucclib.rest_handler.error.RestError'>" from python handler: "REST Error [500]: Internal Server Error -- Traceback (most recent call last):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 124, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 345, in _format_all_response\n self._encrypt_raw_credentials(cont["entry"])\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 375, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/credentials.py", line 293, in decrypt_all\n all_passwords = credential_manager._get_all_passwords()\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/utils.py", line 128, in wrapper\n return func(*args, **kwargs)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/credentials.py", line 281, in _get_all_passwords\n clear_password += field_clear[index]\nTypeError: can only concatenate str (not "NoneType") to str\n". See splunkd.log/python.log for more details.
AND
ERROR AdminManagerExternal [9192 TcpChannelThread] - Stack trace from python handler:\nTraceback (most recent call last):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 124, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 345, in _format_all_response\n self._encrypt_raw_credentials(cont["entry"])\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 375, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/credentials.py", line 293, in decrypt_all\n all_passwords = credential_manager._get_all_passwords()\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/utils.py", line 128, in wrapper\n return func(*args, **kwargs)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/credentials.py", line 281, in _get_all_passwords\n clear_password += field_clear[index]\nTypeError: can only concatenate str (not "NoneType") to str\n\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File "/opt/splunk/lib/python3.7/site-packages/splunk/admin.py", line 114, in init_persistent\n hand.execute(info)\n File "/opt/splunk/lib/python3.7/site-packages/splunk/admin.py", line 639, in execute\n if self.requestedAction == ACTION_LIST: self.handleList(confInfo)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunk_aoblib/rest_migration.py", line 39, in handleList\n AdminExternalHandler.handleList(self, confInfo)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/admin_external.py", line 63, in wrapper\n for entity in result:\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 131, in wrapper\n raise RestError(500, traceback.format_exc())\nsplunktaucclib.rest_handler.error.RestError: REST Error [500]: Internal Server Error -- Traceback (most recent call last):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 124, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 345, in _format_all_response\n self._encrypt_raw_credentials(cont["entry"])\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 375, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/credentials.py", line 293, in decrypt_all\n all_passwords = credential_manager._get_all_passwords()\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/utils.py", line 128, in wrapper\n return func(*args, **kwargs)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/credentials.py", line 281, in _get_all_passwords\n clear_password += field_clear[index]\nTypeError: can only concatenate str (not "NoneType") to str\n\n
Hi,
Did a fresh install of the JAMF app on my searchhead/heavy forwarder, and I cannot get to the configuration tab "Failed to load current state for selected entity in form! ERROR 500"
Internal logs show:
02-26-2024 09:04:18.623 +0000 ERROR AdminManagerExternal [9192 TcpChannelThread] - Unexpected error "<class 'splunktaucclib.rest_handler.error.RestError'>" from python handler: "REST Error [500]: Internal Server Error -- Traceback (most recent call last):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 124, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 345, in _format_all_response\n self._encrypt_raw_credentials(cont["entry"])\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 375, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/credentials.py", line 293, in decrypt_all\n all_passwords = credential_manager._get_all_passwords()\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/utils.py", line 128, in wrapper\n return func(*args, **kwargs)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/credentials.py", line 281, in _get_all_passwords\n clear_password += field_clear[index]\nTypeError: can only concatenate str (not "NoneType") to str\n". See splunkd.log/python.log for more details.AND
ERROR AdminManagerExternal [9192 TcpChannelThread] - Stack trace from python handler:\nTraceback (most recent call last):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 124, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 345, in _format_all_response\n self._encrypt_raw_credentials(cont["entry"])\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 375, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/credentials.py", line 293, in decrypt_all\n all_passwords = credential_manager._get_all_passwords()\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/utils.py", line 128, in wrapper\n return func(*args, **kwargs)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/credentials.py", line 281, in _get_all_passwords\n clear_password += field_clear[index]\nTypeError: can only concatenate str (not "NoneType") to str\n\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File "/opt/splunk/lib/python3.7/site-packages/splunk/admin.py", line 114, in init_persistent\n hand.execute(info)\n File "/opt/splunk/lib/python3.7/site-packages/splunk/admin.py", line 639, in execute\n if self.requestedAction == ACTION_LIST: self.handleList(confInfo)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunk_aoblib/rest_migration.py", line 39, in handleList\n AdminExternalHandler.handleList(self, confInfo)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/admin_external.py", line 63, in wrapper\n for entity in result:\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 131, in wrapper\n raise RestError(500, traceback.format_exc())\nsplunktaucclib.rest_handler.error.RestError: REST Error [500]: Internal Server Error -- Traceback (most recent call last):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 124, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 345, in _format_all_response\n self._encrypt_raw_credentials(cont["entry"])\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/handler.py", line 375, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/splunktaucclib/rest_handler/credentials.py", line 293, in decrypt_all\n all_passwords = credential_manager._get_all_passwords()\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/utils.py", line 128, in wrapper\n return func(*args, **kwargs)\n File "/opt/splunk/etc/apps/JAMF-Pro-addon-for-splunk/bin/jamf_pro_addon_for_splunk/aob_py3/solnlib/credentials.py", line 281, in _get_all_passwords\n clear_password += field_clear[index]\nTypeError: can only concatenate str (not "NoneType") to str\n\n