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jamf / mut

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404 on Device but only when adding to static groups? #16

Closed gforsyth4 closed 5 years ago

gforsyth4 commented 5 years ago

I am testing adding an iOS Device to a Static Group in the JSS. I am using a serial identifier for the machine and got the group id from the URL per the instructions. Any ideas? The same serial identifier works when naming the device... ?

Device GCGV5G6JHLFD - Failed! - 404!

HTTP 404 means 'not found'. There is no device with serialnumber GCGV5G6JHLFD enrolled in Jamf Pro.

mike-levenick commented 5 years ago

This is an error in messaging. The 404 is related to there not being a group with that ID yet.

Column A should be the serial and column B should be the ID of a static group that exists already in Jamf.

I need to update the messaging on that 404 for groups.

On Wed, Oct 10, 2018 at 1:13 PM gforsyth4 notifications@github.com wrote:

I am testing adding an iOS Device to a Static Group in the JSS. I am using a serial identifier for the machine and got the group id from the URL per the instructions. Any ideas? The same serial identifier works when naming the device... ?

Device GCGV5G6JHLFD - Failed! - 404!

HTTP 404 means 'not found'. There is no device with serialnumber GCGV5G6JHLFD enrolled in Jamf Pro.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/mike-levenick/mut/issues/16, or mute the thread https://github.com/notifications/unsubscribe-auth/AL741y2iiHCDGx1siwzB7XqkjhsphQArks5ujjjlgaJpZM4XWCV4 .

gforsyth4 commented 5 years ago

Awesome. Thanks for the reply and great work on MUT.

Appreciate all the work.

mike-levenick commented 5 years ago

Sure thing. It would be something like this. image For this image, the group ID would be 9. So your CSV would be something like: SERIAL,GROUP ID C11111,9 C11112,9 C11113,9 C11114,9

Which would add those devices to that group. Use the following settings in MUT

image

Make sure that you are on "mobile devices" if you're trying to add mobile devices to the group, and vice versa for computers, and make sure that the static group that you're trying to create exists in the proper area of Jamf (don't try adding mobile devices to a computer static group, etc.). Those things seem silly, but I find it happens fairly often, which I think is a sign that perhaps the MUT UX could use some clarification.

If that still doesn't work, try turning on advanced debugging, and paste part of the output here--including the top section with the "pre flight check" and such.

gforsyth4 commented 5 years ago

I am good! Thanks so much!