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jamie-mh / AuthenticatorPro

📱 Two-Factor Authentication (2FA) client for Android + Wear OS
https://authenticatorpro.jmh.me
GNU General Public License v3.0
2.98k stars 198 forks source link

Bug when unlocking via fingerprint sensor #974

Open fallsdevil opened 11 months ago

fallsdevil commented 11 months ago

Always when you open the app on the first try, it closes unexpectedly and shows a message written "fingerprint operation canceled".

To Reproduce Steps to reproduce the behavior:

  1. open the app
  2. position my fingerprint, seconds later
  3. the application closes
  4. pop-up with error message

Expected behavior That the app unlocked normally on the first attempt, and not just on the second after the strange error on the first time.

App Version 1.22.0

Additional context Image with the error message, it is in Portuguese as it is my device language. Also, I downloaded the app from the Play Store ResizedImage_2023-10-12_17-43-45_3383

HigH-HawK commented 11 months ago

Hey @fallsdevil

Can you please add your device info (phone / tablet make/model and android version)

Might make it easier to reproduce and find the error

fallsdevil commented 11 months ago

Of course, I was using the Motorola Moto E22 smartphone running Android 12. I'm currently using the Galaxy A10s Android 11 which has the same bug.

HigH-HawK commented 11 months ago

It seems that someone else has the same issue in #851 (at the end)

fallsdevil commented 11 months ago

I upgraded to the latest version of the play store and it's having the same problem, so the solution would be to disable the digital sensor unlock?

jamie-mh commented 11 months ago

I am not able to reproduce this on any of my devices or the emulator. You probably have an app on your device that interferes with the fingerprint scanning. Do you have an app that uses an accessibility service such as a password manager for instance installed?

Thanks

fallsdevil commented 11 months ago

Yes, I use bitwarden and maybe macrodroid has access to this accessibility, I will try to remove it to test.

fallsdevil commented 11 months ago

I disabled all applications with this accessibility and now the app no longer opens, it always closes a few seconds after opening every time...

ouzowtf commented 8 months ago

I have the same problem on my Pixel 4a 5G with Android 14 since a few months. It works normally on the second try, but always produces the described error message on the first try.

NebularNerd commented 5 months ago

It seems to be a weird glitch that cannot be traced (see #851), both myself and @jamie-mh have Samsung S22's, mine demonstrates the bug (and it did on a previous phone), Jamie's does not.

As suggested before, maybe a debug version that outputs its own logs might help.