search

jankeirse / tvhgooglemapi

Simplemapi provider for Google Mail (both gmail and google apps)
http://jankeirse.github.io/tvhgooglemapi/
Apache License 2.0
20 stars 10 forks source link

Does not work with Google Apps for Business #16

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Have a Google Apps for Business account (user@mydomain.com)
2. Install tvhgooglemapi
3. On W7 desktop, right-click on a TXT file (for example)
4. The window "Provide Google login credentials" opens.
5. Email Address = user@mydomain.com where mydomain.com emails are hosted by 
Google
6. Password = Google Apps for Business password. Nor SSO nor 2-time 
authentication.
7. Get the error message "Invalid login, please try again!".

What is the expected output? What do you see instead?

The expected output is the opening of the draft tab.
The obtained output is an error message.

What version of the product are you using? On what operating system?

Seems to be the lastest available version.

Please provide any additional information below.

With a standard Google account, it works on the same machine.

Original issue reported on code.google.com by philippe...@ebtrans.com on 17 Jun 2014 at 10:42

GoogleCodeExporter commented 9 years ago 
There is probably something wrong on your side. Most likely IMAP is not enabled 
in the gmail settings or blocked by the firewall. 
The tool does work for google apps foro business, as it has been written 
especially for this purpose and is in use by at least 2000 users based on our 
domain and reports I have received from admins from other deployments (and 
probably a lot more given the amount of downloads).

Original comment by jan.kei...@tvh.com on 17 Jun 2014 at 10:48

GoogleCodeExporter commented 9 years ago 
Thanks for your answer but IMAP is activated for the domain, and especially for 
the considered user.
What is strange is when I use a email address user@gmail.com, it is working...

Original comment by philippe...@ebtrans.com on 17 Jun 2014 at 10:56

GoogleCodeExporter commented 9 years ago 
More info: my FW does not block IMAP protocol because, which is used by other 
tools without any problem.

Original comment by philippe...@ebtrans.com on 17 Jun 2014 at 10:58

GoogleCodeExporter commented 9 years ago 
Could you try to change the password and try again? I'd also double check 2 
step verification is indeed of at https://www.google.com/settings/security 
The other IMAP application could have been configured with an application 
specific password in such case. If it works with gmail on the same machine 
there must be something with either the account settings or the password.

Original comment by jan.kei...@tvh.com on 17 Jun 2014 at 11:27

GoogleCodeExporter commented 9 years ago 
It seems that the 2-step validation caused the issue.
This setting was initially applied for the domain, activated for the test user 
and then disable for the domain. But not for the user.
Once everything properly deactivated, tvhgooglemapi works: 
1. from the Windows desktop. Only issue is strange characters in the title and 
body of the mail (my locales are fr_fr). Maybe a problem with the character 
coding.
2. from Excel 2013: works fine!
3. from Adobe Acrobat Reader XI: works fine!
And, lastly, many thanks for your job!

Original comment by philippe...@ebtrans.com on 17 Jun 2014 at 12:52

GoogleCodeExporter commented 9 years ago 
The problem with the locales is a known problem: 
https://code.google.com/p/tvhgooglemapi/issues/detail?id=2
Glad to hear that it works now.

Original comment by jan.kei...@tvh.com on 17 Jun 2014 at 12:55