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jaredatch / Shared-Counts

WordPress plugin that leverages SharedCount.com API to quickly retrieve, cache, and display various social sharing counts.
GNU General Public License v2.0
47 stars 16 forks source link

Total Shared Count not working. #93

Closed deftruler closed 8 months ago

deftruler commented 4 years ago

Hello,

Using the share counts plugin on my site but total shares are not showing.

One of my page for facebook shares https://www.deftruler.com/edureka-coupon-codes/

Please help us.

foysalremon commented 4 years ago

Same here. I have tried all the options. It seems it will not work anymore, or till update.

richardmorse441 commented 3 years ago

Same here. In the Admin bar and Dashboard Widget, it's showing 911 (Total Shares Count) but it's not showing the same where I am displaying the social buttons.

Post URL: https://insidebedroom.com/sleeping-positions/ image

Note: I have selected an option - Hide Zero Count.

billerickson commented 3 years ago

Have you tried adding the "Total Counts" field in the "Share Buttons to Display"?

Do you have "Count Total Only" selected? If so, it will not include the counts on the individual button, and only the "Total Counts" button will include a count. Looking at the code of your buttons I see they have a class of "shared-counts-no-counts" , which only gets added if "Count Total Only" is selected or the current service has no shares.

richardmorse441 commented 3 years ago

Hello @billerickson

Have you tried adding the "Total Counts" field in the "Share Buttons to Display"?

Yes. Please check the screenshot. image

Do you have "Count Total Only" selected? If so, it will not include the counts on the individual button, and only the "Total Counts" button will include a count.

Yes, I want to show Total Count only not individual count on each button.

As you can see in the admin bar (please refer screenshot from the first comment) total count for this post is 911 but it's not displaying. I checked a couple of other posts, it's working for other posts but not for this one :(

Am I missing something here? Please advise.

Thanks in advance.

billerickson commented 8 months ago

I wasn't able to replicate this issue today while preparing the next plugin release. Since the ticket is 4 years old, I'm closing for now. If you still have this issue, please create a new issue.