library/python cant connect with my device for unknown reason

[markoloko1223]

so i have the SHLS111W smart switch model (wifi) and whenever i do switch,turn_on() it does not turn on my light, i didnt know why and im kind of a beginner in python so i asked chat gpt for help and it said to enter this into my code:

try:
    # Attempt to control the device
    response = switch.turn_on()
    print(response)  # Print the response received from the device
except Exception as e:
    print(f"Error: {str(e)}")

and i got the error {'Error': 'Unexpected Payload from Device', 'Err': '904', 'Payload': ''} i completed the setup like it said in the documentation and nothing. i made sure that everything is correct. heres my code:

import tinytuya
switch = tinytuya.OutletDevice("nuh uh i aint giving away private info")
try:
    # Attempt to control the device
    response = switch.turn_on()
    print(response)  # Print the response received from the device
except Exception as e:
    print(f"Error: {str(e)}")

[uzlonewolf]

It's fine to snip the device ID and local key, but we really need to see the rest of that tinytuya.OutletDevice() line. Are you setting version=... in it? The correct version needs to be set or it won't work.

[markoloko1223]

no i dont have version=... in it and how can i obtain it? btw heres the corrected code:

import tinytuya
switch = tinytuya.OutletDevice("bfaab3b4dbe7999840fauu","no",">nEx=u+fu!Y}Cj#O")
data = switch.status() 
print('set_status() result %r' % data)
try:
    # Attempt to control the device
    response = switch.turn_on()
    print(response)  # Print the response received from the device
except Exception as e:
    print(f"Error: {str(e)}")

[jasonacox]

Hi @markoloko1223 - you should see the version when you run the scanner:

python3 -m tinytuya scan

It will look something like this:

Unknown v3.3 Device   Product ID = MShdslm9Uw7Q59nN  [Valid Broadcast]:
    Address = 10.0.x.x   Device ID = xxxxxxxxxxxxx (len:20)  Local Key =  xxxxxxxxx 
    Version = 3.3  Type = default, MAC = xx:xx:xx:xx:xx:xx

An example of how to use the tinytuya library is here:

import tinytuya

# Connect to Device
d = tinytuya.OutletDevice(
    dev_id='DEVICE_ID_HERE',
    address='IP_ADDRESS_HERE',      # Or set to 'Auto' to auto-discover IP address
    local_key='LOCAL_KEY_HERE', 
      version=3.3)                  # This is where you set the version

# Get Status
data = d.status() 
print('set_status() result %r' % data)

# Turn On
d.turn_on()

# Turn Off
d.turn_off()

[markoloko1223]

still the same error

[markoloko1223]

even with version included

[markoloko1223]

nevermind it works now thank you so much