I am using SuiteCRM (https://github.com/salesagility/SuiteCRM-Core) which is based on the php-imap2 library and I get the following error message when I try to set up an IMAP account:
[DEBUG] Using imap handler class: Imap2Handler
[DEBUG] ImapHandlerFactory will using a Imap2Handler
[WARN] incorrect service given:
[DEBUG] ---------------STARTING FINDOPTIMUMS LOOP----------------
[DEBUG] 1: I-E testing string: {xxxx:993/service=imap/ssl/tls/validate-cert/secure}INBOX
[WARN] ImapHandler trying to set a non valid resource az stream.
[FATAL] An Imap error detected: "IMAP open error: Can not authenticate to IMAP server: The Auth_SASL package is required for DIGEST-MD5 authentication"
[FATAL] An Imap error detected: "IMAP open error | debug data"
[FATAL] An Imap error detected: "ImapHandler:open: {xxxx:993\/service=imap\/ssl\/tls\/validate-cert\/secure}INBOX"
[FATAL] An Imap error detected: "ImapHandler:open: xxxx@xxxx"
[FATAL] An Imap error detected: "ImapHandler:open: password is empty: no"
[FATAL] An Imap error detected: "ImapHandler:open: 0"
[FATAL] An Imap error detected: "IMAP open error | debug data end "
[FATAL] ImapHandler trying to use a non valid resource stream.
[FATAL] An Imap error detected: "IMAP open error:Can not authenticate to IMAP server: The Auth_SASL package is required for DIGEST-MD5 authentication"
[FATAL] ImapHandler trying to use a non valid resource stream.
[FATAL] ImapHandler trying to use a non valid resource stream.
[FATAL] An Imap error detected: "Can not authenticate to IMAP server: The Auth_SASL package is required for DIGEST-MD5 authentication"
[DEBUG] 1: I-E failed using [{***:993/service=imap/ssl/tls/validate-cert/secure}INBOX] - error: Can not authenticate to IMAP server: The Auth_SASL package is required for DIGEST-MD5 authentication
The mail server is provided by a German Internet service provider (netcup).
When using a different mail server, everything works as expected:
[DEBUG] Using imap handler class: Imap2Handler
[DEBUG] ImapHandlerFactory will using a Imap2Handler
[WARN] incorrect service given:
[DEBUG] ---------------STARTING FINDOPTIMUMS LOOP----------------
[DEBUG] 1: I-E testing string: {xxxx:993/service=imap/ssl/tls/validate-cert/secure}INBOX
[DEBUG] 1: I-E found good connect using [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}INBOX]
[DEBUG] 1: I-E clearing error and alert stacks.
[DEBUG] ---------------end FINDOPTIMUMS LOOP----------------
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Trash] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Sent Items] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Sent] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Junk] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Drafts] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Deleted Items] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}Archives] from UTF7-IMAP into UTF8
[DEBUG] Localization: translating [{xxxx:993/service=imap/ssl/tls/validate-cert/secure}INBOX] from UTF7-IMAP into UTF8
I have not been able to install an Auth_Sasl package that fixes the error.
Is this a bug, or are there any instructions on how to fix the error?
I am using SuiteCRM (https://github.com/salesagility/SuiteCRM-Core) which is based on the php-imap2 library and I get the following error message when I try to set up an IMAP account:
The mail server is provided by a German Internet service provider (netcup). When using a different mail server, everything works as expected:
I have not been able to install an Auth_Sasl package that fixes the error. Is this a bug, or are there any instructions on how to fix the error?
I would be very happy about support.