not working with ENTTEC DMX USB PRO

[willsalz]

first of all, I love the project, the code is great and it's super easy to use.

I had a question though: I have an enttec dmx usb pro which I can get to talk to my lights using using QLC+ but it does not seem to work with dms4artists the way I'm using it. I can get the library to load and run fine with a cheapo usb dongle:

deviceIndx: 0
flag:       0
devType:    0
devID:      67330049
locID:      5129
serialNum:  AQ02FHLY
devDesc:    FT232R USB UART
ftHandle:   0

but when I plug in the DMX pro it doesn't seem to send any data :(.

deviceIndx: 0
flag:       0
devType:    0
devID:      67330049
locID:      5128
serialNum:  EN396804
devDesc:    DMX USB PRO
ftHandle:   0

Any ideas?

[jaysonh]

Hi Will, happy to hear you've been making use of the library.

Which OS are you using? I don't have an enttec DMX Pro but will do some research.

[willsalz]

Thanks for the quick response! Trying on macOS [ latest ]. I’m away from my computer right now but will get your more info and maybe a sample app. / sent from my mobile /On Aug 14, 2023, at 22:57, Jayson Haebich @.***> wrote: Hi Will, happy to hear you've been making use of the library. Which OS are you using? I don't have an enttec DMX Pro but will do some research.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

[jaysonh]

ok, if you can send me any error messages or any of the output printed to the console then that will hopefully help me to debug the problem.

I'm not sure if it is compatible with the DMX Usb Pro, but it will work with the open dmx usb https://www.enttec.com/product/dmx-usb-interfaces/open-dmx-usb/

[jaysonh]

I think I have a DMX USB Pro somewhere. I'll see if I can dig it out of my storage

[powerbill]

No error messages at all, which is the strange thing. as you can see the driver spins up fine but there is no output on the lights. the lights work fine with the generic ftdi cable I have.

Maybe there is some sort of addressing issue with the DMX USB PRO that I don't know about? Or maybe I have to put the DMX PRO into a special mode to work?

[jaysonh]

Hi, I've been looking into the problem but can't find a simple fix yet. I don't have much time to devote to this so i'm going to have to leave this issue open for now sorry. My hunch is that the Enttec requires some more complex initialisation messages to start.

When I have some more time then i'll come back to it. For anyone else that wants to look into the problem then this is probably a good reference (in C): https://github.com/maxux/enttec-dmx-ftdi/blob/master/dmx-ftdi.c