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jbergler / hass-ttlock

Home Assistant integration for TTLock locks
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Signin page not working #136

Closed chillyjim closed 1 month ago

chillyjim commented 1 month ago

Describe the bug

I'm probably just doing something wrong, but I can't figure it out.

On the second setup screen, when I enter my login information for the ttlock application, I just get "Invalid account or Invalid password."

To Reproduce

Steps to reproduce the behavior:

  1. Add the integration
  2. enter the API ID/Key
  3. Next page
image

Expected behavior

Integration should be added.

Required information

jbergler commented 1 month ago

Hey @chillyjim - did you follow the instructions in the readme?

Please refer to these two pages and close this issue if you were able to fix the problem. https://github.com/jbergler/hass-ttlock/blob/develop/README.md https://github.com/jbergler/hass-ttlock/issues/55#issuecomment-1610036292

chillyjim commented 1 month ago

I did, and I have tried my app (iPhone) & my euopen.ttlock.com logins. There isn't much in the readme except get your API key and follow the bouncing ball.

taimaiduc commented 1 month ago

The same thing for me. Can not login

johnporcaro commented 1 month ago

I have the same issue. Verified my app info on the website, but using HA to log in throws Invalid account or Invalid password error.

SonicBee commented 1 month ago

Same issue, I cant get the Username/Password to be accepted even after verifying that it is correct.

jbergler commented 1 month ago

What username & password are you using?

It needs to be the username/password you use to log into the ttlock app. Not the login for euopen.ttlock.com

chillyjim commented 1 month ago

It took a while but I was finally able to get in with my phone number not my email which is what the app listed as my username. I did change my password I don’t know if that made any difference.

Message ID: @.***>

taimaiduc commented 1 month ago

invalid client_id This is the message reponnse

johnporcaro commented 1 month ago

Thanks. Tried again today and it seems to be working!

Sent from my mobile phone

On Oct 10, 2024, at 1:08 AM, Jonas Bergler @.***> wrote:



What username & password are you using?

It needs to be the username/password you use to log into the ttlock app. Not the login for euopen.ttlock.com

— Reply to this email directly, view it on GitHubhttps://github.com/jbergler/hass-ttlock/issues/136#issuecomment-2404380379, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AM4BEDEOMT3TSTIIFYQGJE3Z2YYXBAVCNFSM6AAAAABPCAUDUWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMBUGM4DAMZXHE. You are receiving this because you commented.Message ID: @.***>