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jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.79k stars 497 forks source link

SMS not showing after restore #1004

Closed Guillaume350 closed 4 years ago

Guillaume350 commented 4 years ago

Hi everyone, I have an issue with restoring my SMS, I had to do a factory reset on my phone because of major issues, after a successful restore according to the app (almost 4000 SMS were saved), none of them show up in my SMS app. Any help appreciated. Regards

kurahaupo commented 4 years ago

Can you confirm that you've sighted the SMSes in your GMail? Are they still tagged with "SMS" (or with the label configured into SMS Backup+, if you've changed if)?

Cinnagar commented 4 years ago

I had the same issue this morning. I am also using Pegasus_RC17, but the v8a version, and I was able to fix this to get the messages to show up.

  1. I started by going into the Messages app, going to Settings > Chat Features, and turning off the "Enable chat features" (I think this is the new RCS feature that I enabled when setting up my new phone, and might be what is causing this issue).
  2. After that, I went into Android Settings and then the App settings. I found the Messages app in app settings, and I Force Closed the app, then went to storage to Clear Cache and then Clear Data.
  3. Finally, I did a Reboot for good measure, and after the reboot, I opened the Messages app, where the app reinitialized and all the messages that I restored started populating the app.
Guillaume350 commented 4 years ago

I had the same issue this morning. I am also using Pegasus_RC17, but the v8a version, and I was able to fix this to get the messages to show up.

  1. I started by going into the Messages app, going to Settings > Chat Features, and turning off the "Enable chat features" (I think this is the new RCS feature that I enabled when setting up my new phone, and might be what is causing this issue).
  2. After that, I went into Android Settings and then the App settings. I found the Messages app in app settings, and I Force Closed the app, then went to storage to Clear Cache and then Clear Data.
  3. Finally, I did a Reboot for good measure, and after the reboot, I opened the Messages app, where the app reinitialized and all the messages that I restored started populating the app.

Thanks !, you solved it, I followed your way except step #1 which doesn't apply to my phone (not compatible). All my SMS are back (tagged as "SMS " to answer the first reply)