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jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.79k stars 497 forks source link

Error: System shows future date in backup #1024

Closed android987987 closed 3 years ago

android987987 commented 4 years ago

Recent messages not backing up because last backup date shows July 7, 2020 which is in the future (today is June 25, 2020)

SMS Backup Error 6-25-2020

kurahaupo commented 4 years ago

Any chance your cellular provider messed up the clock on your device?

android987987 commented 4 years ago

Hi Martin, I don't think the carrier is the problem. I haven't had any other issues.

I uninstalled and reinstalled the app.

Same problem persists today. I attached a screenshot I just took. The app updated the mms & call log today. The sms date is still incorrect.

Thanks for replying!

On Fri, Jun 26, 2020, 6:52 AM Martin Kealey notifications@github.com wrote:

Any chance your cellular provider messed up the clock on your device?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/1024#issuecomment-650138764, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQCOE55CB275DE6G4S2FF5LRYSDZHANCNFSM4OIPNJPA .

kurahaupo commented 4 years ago

I'm considering the case where the clock in your phone is wrong for a brief period, during which a backup occurs. Unless you're looking at the phone at the time you probably wouldn't notice anything. And yes, phone carriers do screw up their clocks quite often.

Then to avoid overloading the IMAP server, SMS Backup+ does not make another backup until a minimum time after the previous backup - which happens to be 2 weeks in the future.

Restarting or even reinstalling the app won't help so long as that "lasted backed up" time is still recorded.

The problem will resolve itself in 9 days' time, but I will see if I can track down where the last-backed-up date is stored.

kurahaupo commented 3 years ago

@android987987 can you confirm that backups have returned to normal operation as the "future" date has now passed?

(I will continue to investigate in case anyone else encounters this problem.)

android987987 commented 3 years ago

Yes they have. Thank you!

On Thu, Jul 9, 2020, 7:34 PM Martin Kealey notifications@github.com wrote:

@android987987 https://github.com/android987987 can you confirm that backups have returned to normal operation as the "future" date has now passed?

(I will continue to investigate in case anyone else encounters this problem.)

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/1024#issuecomment-656417618, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQCOE52VK4OG7DNDP35M7CDR2ZO23ANCNFSM4OIPNJPA .

haroldong8 commented 2 years ago

I have a similar problem. I received an SMS dated for the year 2221, so SMS Backup is stuck until that time. Unlike the first poster, I can't wait this out! Can someone help suggest a resolution?

kurahaupo commented 2 years ago

@haroldong8 Some possibilities include:

Fortunately SMS Backup+ doesn't store messages on your phone, just its settings and its next-time-to-run timestamp, so clearing the app data isn't the end of the world. Just make sure you've written down the settings including the app password first - or you could generate a new app password and revoke the old one.

Reminder: Google's IMAP server is imap.gmail.com, not imap.google.com.