search

jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.79k stars 497 forks source link

Can't log into Google account on new phone #1035

Closed turkeyphant closed 3 years ago

turkeyphant commented 3 years ago

Before you report your issue, please consider perusing the https://github.com/jberkel/sms-backup-plus#faq and searching the issues page to see if it has already been reported.

Expected behaviour

Tap to connect connects to Google account

Actual behaviour

2020-09-25 17 39 41

2020-09-23 17 52 35

Steps to reproduce the behaviour

Tap to connect Tap Google account Tap OK

Please specify the following:

kurahaupo commented 3 years ago

Thankyou for the details, but this is a duplicate of existing bug #970.

May I ask, how did you get to the "submit a bug" form?

(I ask because as far as I knew, the only way to get there was via the main app page, which starts with an emphatic note about exactly this issue.)

Also, how can we make it clearer in the bug template that it's necessary to read the FAQ and the existing bugs list before submitting a "new" bug, as most bugs are in fact already known about?

To solve your issue, please now read the first paragraph of the important note on the main app page, and the introductory sections of bug reports #959, #970, and #972.

turkeyphant commented 3 years ago

Apologies. There was no contact information in the app and I just googled "sms backup plus issues". Is it not possible to just add a message in the app to notify the user?