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jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.82k stars 498 forks source link

Unable to connect #1071

Closed mcelligott56 closed 2 years ago

mcelligott56 commented 3 years ago

Before you report your issue, please consider perusing the FAQ and searching the issues page to see if it has already been reported.

Expected behaviour

Actual behaviour

When I try to back up my messages, I get an error saying unable to connect.

Steps to reproduce the behaviour

Please specify the following:

Screenshot_20210907-150054_SMS Backup+ Screenshot_20210907-150054_SMS Backup+ Screenshot_20210907-150102_SMS Backup+

kurahaupo commented 3 years ago

Unable to resolve host "imap.google.com": No address associated with hostname

It appears that Google have discontinued that name. (Geeze, thanks for letting us know...)

Change it to imap.gmail.com instead.

JerryTg commented 2 years ago

Is the APP still working with google email? I have tried to backup my SMS/MMS, with various settings mentioned here, with no success.

Android version: 10 Samsung Galaxy Note 9 The app version is 1.5.11 Using Messages When I try to connect,

"This app is blocked This app tried to access sensitive info in your google Account. To keep your account safe, Google blocked access"

I used the updated IMAP address: imap.gmail.com:993 used the google generated 16-digit app password

kurahaupo commented 2 years ago

@JerryTg yes it still works for me.

When did you first install the app?

kurahaupo commented 2 years ago

@JerryTg your issue appears to be a duplicate of #1046.

mcelligott56 commented 2 years ago

Go into custom imap server and under username, enter your Gmail address. You will need to make an app password and enter that in the password field. Follow the instructions in the following link to make an app password - https://support.google.com/accounts/answer/185833?hl=en. Hope that helps.

Denis McElligott

On Wed, Dec 29, 2021, 17:02 JerryTg @.***> wrote:

Is the APP still working with google email? I have tried to backup my SMS/MMS, with various settings mentioned here, with no success.

Android version: 10 Samsung Galaxy Note 9 The app version is 1.5.11 Using Messages When I try to connect,

"This app is blocked This app tried to access sensitive info in your google Account. To keep your account safe, Google blocked access"

I used the updated IMAP address: imap.gmail.com:993 used the google generated 16-digit app password

— Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002791937, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA2UWXFI6UMCASY7CFIMCUDUTOAPTANCNFSM5DTALFDQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

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kurahaupo commented 2 years ago

@mcelligott56 Did changing the imap hostname resolve this issue?

JerryTg commented 2 years ago

Ok, it's working now. I think the problem last time was I changed the authentication back out of the "Plain Text" after I input the password. Somehow that probably erased the password I input, hence the error message. I need to keep the authentication as plain text after input the password. Thank you very much for the help.

Jerry

On Wed, Dec 29, 2021 at 9:05 PM Martin Kealey @.***> wrote:

@mcelligott56 https://github.com/mcelligott56 Did changing the imap hostname resolve this issue?

— Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002874837, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXC37XXV7SFLES4AMUED7GTUTPSDHANCNFSM5DTALFDQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

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mcelligott56 commented 2 years ago

All I did was put my Gmail account in the username field and generate an app password for the password field. I left the server field blank.

Denis McElligott

On Thu, Dec 30, 2021, 00:05 Martin Kealey @.***> wrote:

@mcelligott56 https://github.com/mcelligott56 Did changing the imap hostname resolve this issue?

— Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/1071#issuecomment-1002874837, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA2UWXHFGKTSKANZ4A5M7GTUTPSDHANCNFSM5DTALFDQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

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