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jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.82k stars 498 forks source link

General error: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.] #1075

Closed Shahnewaz1996 closed 2 years ago

Shahnewaz1996 commented 2 years ago

Expected behaviour

Backup finishes normally

Actual behaviour

Backup finishes with Error

Steps to reproduce the behaviour

Upgrade to Android 12 Uninstall Edison Mail and install K-9 Mail Do a Manual Backup

Log

03-08 22:54 Backup requested (manual)
03-08 22:54 Starting backup (MANUAL)
03-08 22:54 Backing up (0 SMS, 0 MMS, 3 call log)
03-08 22:54 Using config: BackupConfig{imap=BackupImapStore{uri=imap+ssl+://PLAIN:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX@outlook.office365.com:993}, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]}
03-08 22:54 General error: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.] (exception: com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.])
03-08 22:54 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.], state=ERROR}
03-08 22:54 Backup finished

Screenshot_20220308-230346

Please specify the following:

I don't know if this is due to the recent Android 12 upgrade or the switch from Edison Mail to K-9 Mail, but these were the last significant changes before SMS Backup+ stopped working properly.

hieu76 commented 2 years ago

Vào 11:12, Th 4, 9 thg 3, 2022 Shahnewaz Ahmed @.***> đã viết:

Expected behaviour

Backup finishes normally Actual behaviour

Backup finishes with Error Steps to reproduce the behaviour

Upgrade to Android 12 Uninstall Edison Mail and install K-9 Mail Do a Manual Backup Log

03-08 22:54 Backup requested (manual) 03-08 22:54 Starting backup (MANUAL) 03-08 22:54 Backing up (0 SMS, 0 MMS, 3 call log) 03-08 22:54 Using config: @.***:993}, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]} 03-08 22:54 General error: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.] (exception: com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.]) 03-08 22:54 BackupState{currentSyncedItems=0, itemsToSync=0, backupType=MANUAL, exception=com.fsck.k9.mail.store.imap.NegativeImapResponseException: Command: NAMESPACE; response: #3# [BAD, User is authenticated but not connected.], state=ERROR} 03-08 22:54 Backup finished

[image: Screenshot_20220308-230346] https://user-images.githubusercontent.com/34409006/157371015-42b55a1c-5dcb-4afb-a57c-98563d036814.png Please specify the following:

  • Android version: 12 (58.2.A.0.899)
  • Phone model / brand: Sony Xperia 5 II (XQ-AS72)
  • SMS Backup+ version installed: 1.5.11
  • Messaging app: Messages by Google (messages.android_20220221_01_RC02.phone_dynamic)

I don't know if this is due to the recent Android 12 upgrade or the switch from Edison Mail to K-9 Mail, but these were the last significant changes before SMS Backup+ stopped working properly.

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Shahnewaz1996 commented 2 years ago

Seems to work fine after switching my email client (now using Microsoft Outlook).

Log:

03-10 21:05 Backup requested (manual)
03-10 21:05 Starting backup (MANUAL)
03-10 21:05 Backing up (6 SMS, 0 MMS, 4 call log)
03-10 21:05 Using config: BackupConfig{imap=BackupImapStore{uri=imap+ssl+://PLAIN:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX@outlook.office365.com:993}, currentTry=0, maxItemsPerSync=-1, groupToBackup=ContactGroup{_id=-1, type=EVERYBODY}, backupType=MANUAL, debug=true, typesToBackup=[SMS, MMS, CALLLOG]}
03-10 21:05 BackupState{currentSyncedItems=10, itemsToSync=10, backupType=MANUAL, exception=null, state=FINISHED_BACKUP}
03-10 21:05 Backup finished