Call log not creating calendar entries

[turkeyphant]

(Edit by @kurahaupo - I've edited this issue to make clear that "the backup of the call log" comprises the messages written into Gmail, not the Calendar entries. This isn't merely an argument of semantics; calendar entries cannot be used to restore from backup. The calendar entries are a courtesy, in addition to the real backup.)

Before you report your issue, please consider perusing the FAQ and searching the issues page to see if it has already been reported.

Expected behaviour

Call log copied to Google Calendar

Actual behaviour

No calendar entries created since August 2020.

Steps to reproduce the behaviour

Set up call log backup in settings. Trigger a manual backup. Calls are backed up but no calendar entries are created.

Please specify the following:

• Android version 12
• Phone model / brand Samsung Galaxy S10e
• SMS Backup+ version installed 1.5.11
• Messaging app Messages

[kurahaupo]

Is this still a problem?

Most times that people report this kind of error, it turns out that either (a) SMS backup reports that it hasn't backed anything up, or (b) it has backed them up, but in a place where the person can't find them.

I'm not entirely ruling out (c) they're reported as backed up but in fact are lost; however that is less likely (and more difficult to fix) so I'd like to rule out options (a) & (b) first.

Perhaps start by searching in Gmail for "incoming call", "missed call", "Call with" - and the translations of those if you're using a different language.

[robcampbell95]

It is still a problem for me. I'm unable to choose a calendar at all. That part is grayed out. Maybe my issue should be under a different "bug"?

[kurahaupo]

@robcampbell95, can you please clarify whether the calls are recorded as messages in Gmail (or whichever IMAP provider you've used)?

(In the event that you need to restore from backup, it's the messages that matter, not the calendar entries.)

[robcampbell95]

Yes. There is a Call log label that the calls seem to be going into. They are not going to my calendar and I am not able to select a calendar because it is greyed out. I have cleared the storage on the app and started over but that didn't resolve the issue.

[kurahaupo]

@robcampbell95

When you use both gmail and calandar, you need to connect using IMAP and XOAUTH respectively, and that appropriate rights have been granted.

Can you please log-press on the app icon and bring up "app info", and then tap "permissions", then make sure that Calendar access is enabled?

Thanks -Martin

[robcampbell95]

It says XOAUTH2 is not supported.

[kurahaupo]

Thanks for checking.

XOAUTH2 for Gmail is not currently supported (because of Google's "Sensitive Scopes" policy), but it is still required and implemented for Calendar access.

As previously mentioned, calendar entries are not considered "backups".

[kurahaupo]

There are a number of very similar issues with calendar entries not being created and/or the settings UI greying out the calendar selection tool.

In issue #963 on 2021-02-22 there is a description by user @hubono of a method for resetting the calendar cache and thereby enabling the calendar selection tool. Could you please try that and see if it helps.

[robcampbell95]

I know I read and followed the instructions before and it didn't work but that doesn't matter because it works now.

================================

In all things, Be Intentional.

On Fri, Sep 30, 2022, 7:41 PM Martin Kealey @.***> wrote:

There are a number of very similar issues https://github.com/jberkel/sms-backup-plus/labels/calendar with calendar entries not being created and/or the settings UI greying out the calendar selection tool.

In issue #963 https://github.com/jberkel/sms-backup-plus/issues/963 on 2021-02-22 there is a description by user @hubono https://github.com/hubono of a method for resetting the calendar cache and thereby enabling the calendar selection tool. Could you please try that and see if it helps.

— Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/1077#issuecomment-1264131631, or unsubscribe https://github.com/notifications/unsubscribe-auth/AKOLOCYNP6BDDPO3J5SIB7DWA53CVANCNFSM5SJI4ROA . You are receiving this because you were mentioned.Message ID: @.***>

[kurahaupo]

Thanks. I'll mark this as closed.

If you have any further problems please feel free to reply and this ticket will automatically re-open.

[cepakj]

Hello, what is solution this issue? You wrote, that it works now.

Thank you.