search

jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.8k stars 497 forks source link

Backup causing app to crash with empty log #855

Closed tysoncecka closed 6 years ago

tysoncecka commented 6 years ago

Every time the app tries to auto backup or manually backup it crashes without error and the log is showing as empty in app. It appears like it is backing up recent messages before crashing but is stuck on some older message as it never completed the intial backup of all history. Thanks

jberkel commented 6 years ago

Which version of the app are you using? If it's 1.5.10, please try a new beta from https://github.com/jberkel/sms-backup-plus/releases to see if you can reproduce the crash there

tysoncecka commented 6 years ago

I was able successfully backup with the latest beta thanks. It appears to have other issues though like visually reverting to Idle status even though it is still backing up when it is switched as the main app.

Thanks for the help! I'm new to Android - will this app now automatically update or do I need to install it from the play store again?

On Tue, Mar 20, 2018, 1:25 AM Jan Berkel notifications@github.com wrote:

Which version of the app are you using? If it's 1.5.10, please try a new beta from https://github.com/jberkel/sms-backup-plus/releases to see if you can reproduce the crash there

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-374513145, or mute the thread https://github.com/notifications/unsubscribe-auth/AAmxfmmHogMOLjEwLM8T_C983iPkoLzjks5tgL0UgaJpZM4SxAfS .

-- Tyson Cecka email: tyson@cecka.me

jberkel commented 6 years ago

If you installed the APK manually it won't automatically update.

If you want you can join the beta program by visiting https://play.google.com/apps/testing/com.zegoggles.smssync, then you'll automatically get new beta updates.

Can you explain a bit more the issue you experienced, with steps to reproduce? Initiate backup, switch to another app, then switch back?

tysoncecka commented 6 years ago

Thanks, yes the issue was that it was backing up and I switched to another app. When coming back it showed as idle and hitting the backup button actually caused it to cancel the backup that was actually happening in the background (the persistent notification actually showed it correctly). I was also doing YouTube picture in picture at the time and other apps with screen drawing permissions which could have contributed. Happened consistently.

On Tue, Mar 20, 2018, 3:04 PM Jan Berkel notifications@github.com wrote:

If you installed the APK manually it won't automatically update.

If you want you can join the beta program by visiting https://play.google.com/apps/testing/com.zegoggles.smssync, then you'll automatically get new beta updates.

Can you explain a bit more the issue you experienced, with steps to reproduce? Initiate backup, switch to another app, then switch back?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-374772961, or mute the thread https://github.com/notifications/unsubscribe-auth/AAmxfra_xYsQ6GKO5CZ7GPjoTkUQ5_8cks5tgXzzgaJpZM4SxAfS .

-- Tyson Cecka email: tyson@cecka.me

jberkel commented 6 years ago

Thanks, I created a new issue (#856) and will close this one.

jberkel commented 6 years ago

@tysoncecka this should be fixed in beta-15 (rolling out now). Could you please verify? Thanks!

tysoncecka commented 6 years ago

Might be doing something wrong but nothing seems to happen when I try to open beta 15. On latest Android 8.1.0

On Thu, Mar 22, 2018, 5:29 PM Jan Berkel notifications@github.com wrote:

@tysoncecka https://github.com/tysoncecka this should be fixed in beta-15 (rolling out now). Could you please verify? Thanks!

— You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub https://github.com/jberkel/sms-backup-plus/issues/855#issuecomment-375500971, or mute the thread https://github.com/notifications/unsubscribe-auth/AAmxfmAE6Gj8w61GXJPVgdoGSQA5zihvks5thEHSgaJpZM4SxAfS .

--

-- Tyson Cecka email: tyson@cecka.me

jberkel commented 6 years ago

@tysoncecka sorry, bad update. there's new beta (-16) which doesn't crash