jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.8k stars 497 forks source link

Incoming SMS stopped 11/2017 for specific numbers only #889

Open infectiousintegrity opened 6 years ago

infectiousintegrity commented 6 years ago

I am in the middle of a VERY high conflict custody battle and have been working on this stuff since October of 2017; to say I am about to go insane is not an understatment. For this app, I find it to have the most user friendly interface and ability to check data accuracy or forward specifically because of the Gmail or IMAP interface. For my problem in particular, I have re-installed, uninstalled this app, changed the titles of the IMAP folder, and ran this so many times that there are duplicates of many threads, my most critical problem is that 1 number, a verizon number, stopped recording the incoming texts as of November, and they are now-mysteriously oddly gone from my phone as well---. I have an LG aristo LGMS210(?) I am running the beta version....How can I go back and just attempt to backup from November until now? I don't even know how to get you a code or bug report.... Anyone know of a person/tech or shop I can just walk my phone into in the Portland, OR metro area that can do this stuff, I am about to pull my hair out! ALL of my truths are in these damn electronic devices!

I fortunately also use Sms backup and restore, but the interface, while far more reliable as the courts are concerned is dramatically less user friendly....

Expected behaviour

Actual behaviour

Steps to reproduce the behaviour

Please specify the following:

kurahaupo commented 4 years ago

@infectiousintegrity is there any chance that the missing number was sending using "advanced messaging" format rather than plain SMS?

(The lack of backup for those is a known issue.)