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jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.8k stars 497 forks source link

Auto backup not running Samsung S7 #925

Closed andreaallred76 closed 3 years ago

andreaallred76 commented 5 years ago

Before you report your issue, please consider perusing the https://github.com/jberkel/sms-backup-plus#faq and searching the issues page to see if it has already been reported.

Expected behaviour: Expect text messages to be backed up 1 minute after receiving them.

Actual behaviour: No items are being backed up automatically. If I click the Backup button it backs up the items without any issues.

Steps to reproduce the behaviour: Send a text message and then it is not backed up.

Please specify the following:

andreaallred76 commented 5 years ago

I've been reading around and wondered if you've updated to use the new API calls for Oreo? https://developer.android.com/about/versions/oreo/background

andreaallred76 commented 5 years ago

I installed Tasker and tried to do a profile and task using the 3rd party integration as well as running the intent script. I can see the jobs running in the logs but it still doesn’t backup the messages. Only a manual trigger is working. Is there any other work around?

andreaallred76 commented 5 years ago

I've also tried using 3 different messaging apps. Two called Messages and one called Pulse. Still won't backup without manual intervention.

mivk commented 5 years ago

Same problem on Samsung A6 (A600FN), with same Android version 8.0.0.

mivk commented 5 years ago

Duplicate of #899

LegoChicken commented 5 years ago

Automatic backup doesn't work on Moto G6 Andriod 8. Manual back works.

egburr commented 5 years ago

Android version: 9 Phone model / brand: Google Pixel XL (version 1) SMS Backup+ version installed: 1.5.11 Messaging app: native 'Messages' app with blue icon

I'm having the same problem on my phone. It has apparently been a problem for a long while. I just had to replace my phone the middle of December, and that is what brought this to my attention. I've tried to follow the FAQ, but Android 9 does not seem to have a "battery optimization" settings option for apps. Manual backup works fine; only automatic backup just doesn't seem to even try. The only entries in the sms_backup_plus.log are are few sequences of: -backup requested (manual) -starting backup (manual) -backing up -backing up -backup finished with appropriately matching timestamps.

jcrben commented 5 years ago

@egburr that's interesting - I switched over to a Google Pixel 2 XL with Android 9 this past December also and my SMS backup works. Kerenel 4.4.116. SMS Backup+ 1.5.11

I'm using PulseSMS - you might consider trying other messaging apps to see if that helps.

kurahaupo commented 3 years ago

Thanks everyone for the feedback.

Using the new Oreo JobScheduler API is on the roadmap.

I'm marking this as a duplicate of #758 just so we can track one issue and keep all the feedback in one place.