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jberkel / sms-backup-plus

Backup Android SMS, MMS and call log to Gmail / Gcal / IMAP
https://play.google.com/store/apps/details?id=com.zegoggles.smssync
Apache License 2.0
1.79k stars 497 forks source link

SMS BACKUP PLUS doesn't backup SMS's, only call log #967

Open SHARGOR111 opened 4 years ago

SHARGOR111 commented 4 years ago

(original report deleted because it was devoid of contributed content; only the headline is meaningful)

nikkopt commented 4 years ago

Same problem here

nikkopt commented 4 years ago

It seems to be working again

mjbjr25 commented 4 years ago

Mine never stopped working

cauerego commented 3 years ago

mine also stopped.

ps: i only activated extra debug for the last manual sync, hope that's good enough. sms_backup_plus.log

kurahaupo commented 3 years ago

@cauerego yes that's great thanks.

The main observation is that it's just cycling saying "no items found". What that really means is no new items found, where new means "since the item was backed up".

One possible cause is that the "last backup timestamp" is in the future, and therefore newer than any messages that have arrived. What date does it show for "last item backed up" at the top of the main page?

This can say definitively "yes" if a future date is shown, but "no" may simply be when the last call log item was backed up rather than the last SMS was backed up.

If that's the case, then the quick fix is to clear all data for the SMS Backup+ app, restart it, and re-do the configuration. Make a note of your current configuration settings before you do this; you might need a new app-specific password for Gmail again if you don't have the current one noted anywhere.

This will unfortunately make duplicate backups of any messages that had previously been backed up, but at least everything will be backed up at least once. If you don't care about keeping messages on your phone once they're backed up, then before doing this you could simply delete all SMSes on your phone that have already been backed up.

(A more surgically precise answer involves using adb to download the app data from your phone, modifying the timestamp to match the last message that was actually backed up, and uploading it again, but you're on your own doing it this way.)

cauerego commented 3 years ago

(lots of edits here)

luckily i was very interested to migrate out of gmail, so i just hit reset and did it all on disroot. but that didn't help.

a lot of my messages are still missing. randomly, looks like.

i'm thinking there must be something to do with signal app, although i'm not so sure, and got no idea how to fix it if i switch apps in any case!

sms_backup_plus.log

again, not sure the screenshots (now removed) are of any help for you (they already helped me to correct what i've seen), but...

i can do all sorts of testing right now, so please abuse of my will to make this "sms SEEKER plus" a better app! 😘

(next, and perhaps last step on my roadmap would be sending sms from the email app)

kurahaupo commented 3 years ago

Are you using Signal as your SMS app?

If I understand correctly, Signal moves SMS messages off your SIM card, before SMS Backup+ can do anything with them.

This would need to be investigated to confirm, but it's likely as several other third-party apps that are commonly used to handle SMS cause similar issues.

(Even using Google Hangouts to process SMS messages doesn't interoperate with SMS Backup+, but at least then you have the option to have Hangouts put them into your Gmail stream.)

kurahaupo commented 3 years ago

@cauerego : All issues on this repo are public, so I've hidden your last comment because it contains your friends' personal information. I suggest that you fuzz or delete the images.

cauerego commented 3 years ago

figured. 😒

looks like that's an ultimatum on signal for me, thanks for confirming!

as for privacy issues, you're probably right. i removed them now.

i really couldn't care less for privacy https://cregox.net/privacy but respect for anyone else comes much higher for me. i just forgot about it. unconscious wish that everyone would see through this "privacy trendy bubble"...

now i'm looking for suggestions on good apps to handle sms. only extra thing i want is being able to send SMS from my other cellphone. i've tried a lot of solutions... the big ones are no good. know anything? 😁

incredibly awesome work again, @kurahaupo !! 😘

cauerego commented 3 years ago

lol, using aurora store i could easily find it, on the first try, just by searching for "sms" and filtering out "with ads"!

it's called pulse. 🥰