jbisson / corporateaddressbook

Automatically exported from code.google.com/p/corporateaddressbook
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Error logging in error 200 #111

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago
What steps will reproduce the problem?
1.  trying to just log in
2.
3.

What is the expected output? What do you see instead?
when submitting log in, get error 200
What version of the product are you using?
tried s.0.7 and 2.0.8 dev
What version of Android are you running?
4.1.1
What version of Exchange are you connecting to?
2010
Please provide any additional information below.
tried the latest stable client from play store.  and also the latest dev 
released today.  I can't get it to ever log in.  using a galaxy note 2 1605

Original issue reported on code.google.com by weatherc...@gmail.com on 1 Feb 2013 at 2:21

GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
Thank you, this is very useful. Unfortunately, ProvisionStatus=2 means 
"Protocol error" which indicates that there is something wrong with the request 
we send - hard to believe since it works with the vast majority of servers out 
there.

I will upload a new version w/ some minor tweaks to the request and then notify 
you. Please try that one.

I really appreciate your efforts to help us out in improving the app!

Original comment by dan.matt...@gmail.com on 1 Feb 2013 at 4:59

GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
Weird issue since the request does seem to be legit. I've added some extended 
error handling and logging in addition to some minor tweaks, please try version 
2.1.0-dev-3:

http://code.google.com/p/corporateaddressbook/downloads/detail?name=Corporate_Ad
dressBook_2.1.0-dev-3.apk

Original comment by dan.matt...@gmail.com on 2 Feb 2013 at 10:37

GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
No luck in troubleshooting - very hard to know what your Exchange server finds 
to be a "Protocol Error".

I'd like to ask you to do logging on the server, that's normally pretty 
detailed and should explain the issue. Please see "Providing logs" here: 
https://code.google.com/p/corporateaddressbook/wiki/Troubleshooting

Original comment by dan.matt...@gmail.com on 4 Feb 2013 at 3:24

GoogleCodeExporter commented 8 years ago
Also: if you're not comfortable with uploading the logs here you can send them 
to corporateaddressbook@googlegroups.com which is a closed group visible only 
for the developers.

Original comment by dan.matt...@gmail.com on 4 Feb 2013 at 3:51

GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
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GoogleCodeExporter commented 8 years ago
Thank you for the logs - puzzling as they are. It says "AccessState: Allowed" 
as it should but then it claims that there is a protocol error. Comparing the 
server view of the request to the examples provided by Microsoft shows that 
they're essentially the same.

The only thing I could think of right now is to try to change the credentials: 
if you're using name@domain.com as user name, switch to DOMAIN\username instead 
or the other way around.

Original comment by dan.matt...@gmail.com on 4 Feb 2013 at 10:22

GoogleCodeExporter commented 8 years ago
tried that as well

Original comment by weatherc...@gmail.com on 4 Feb 2013 at 10:43

GoogleCodeExporter commented 8 years ago
Sorry for the lack of response, I've tried to reproduce the error without any 
success.

As much as it pains me to say "sorry, we can't help" that's where we land. The 
only remaining option I can think of is to talk to your Exchange administrator 
to have a look at the server logs to determine why it is regarded as a protocol 
error.

Original comment by dan.matt...@gmail.com on 21 Feb 2013 at 8:29