Extensions for iTop . New classes (SIM cards, Monitors, IP Devices), more powerful Mail to Ticket automation, basic info on pro extensions such as geometry and ticket merge, some concepts (Check Out system), several small tweaks.
Running an internal helpdesk, people often drop by our desk or we get questions when around a workstation. This adds an option in person to the origin options for a User Request (ITIL).
Running an internal helpdesk, people often drop by our desk or we get questions when around a workstation. This adds an option in person to the origin options for a User Request (ITIL).